SDA Claiming Lead

Lead national SDA claiming, PACE administration, revenue reconciliation and compliance

Your new company
Join an established Specialist Disability Accommodation provider supporting participants across a growing national portfolio. The organisation is centralising its SDA claiming and compliance function to improve revenue capture, consistency and accountability across participant eligibility, dwelling enrolment, PACE endorsement, claiming and payment reconciliation.

Your new role
As the SDA Claiming Lead, you will take ownership of end-to-end SDA claims, revenue assurance and compliance across a national portfolio.

You will manage routine claiming through PACE, reconcile payments, investigate variances and ensure eligible SDA revenue is accurately captured. You will also oversee dwelling enrolment, participant endorsement, service bookings and claiming readiness ahead of participant move-ins. Working closely with onboarding and tenancy teams, Finance and senior leadership, you will provide specialist guidance on SDA claims and compliance while maintaining accurate, audit-ready records. This is an individual contributor role offering the autonomy to develop and improve a centralised national claiming function. Occasional interstate travel may be required.

Key responsibilities

• Manage end-to-end SDA claims through PACE.
• Reconcile payments and investigate errors, variances, rejected claims and repayments.
• Maintain claiming calendars and controls to prevent missed revenue.
• Manage participant PACE endorsement, service bookings, quotes and NDIA correspondence.
• Oversee SDA dwelling enrolment and maintain certification and compliance records.
• Review participant eligibility evidence and confirm claims readiness before move-in.
• Maintain compliance with SDA rules, NDIS Practice Standards and provider registration requirements.
• Support internal and external audits and maintain audit-ready evidence.
• Develop claims policies, procedures and controls.
• Maintain claims, occupancy, compliance and revenue reporting.
• Monitor data integrity across CRM, claiming and enrolment systems.
• Provide training and guidance to operational teams.
• Identify improvements to claiming accuracy, compliance and efficiency.

What you'll need to succeed
You will have demonstrated experience in SDA claiming, NDIS claiming, revenue assurance or NDIS compliance.

You will also bring:

• Strong knowledge of PACE, SDA pricing, dwelling enrolment and SDA rules.
• Experience with NDIS Practice Standards, provider registration and audit processes.\Strong payment reconciliation, numeracy and data-integrity skills.
• Excellent attention to detail and process discipline
• Strong written communication, reporting and stakeholder engagement skills.
• Experience using claiming systems, CRM platforms and Microsoft Excel.
• The ability to take ownership of a national function and work autonomously.
• A current National Police Check, NDIS Worker Screening Clearance and Australian Driver Licence.
• Experience establishing or centralising a claiming or compliance function will be highly regarded, along with qualifications in accounting, finance, business, compliance or a related discipline.

  What you'll get in return
  This is an opportunity to take ownership of a specialist national function and directly influence claiming accuracy, revenue capture, compliance and participant onboarding outcomes.

The position pays up to $125,000 + Super, and also participates in a short-term incentive structure, with a target opportunity of 12.5% of base salary and a stretch opportunity of 19%, subject to performance measures and organisational requirements.

What you need to do now
If you have experience in SDA or NDIS claiming and are looking to take ownership of a national revenue and compliance function, apply now with an up-to-date copy of your CV. Candidates with strong PACE, dwelling enrolment, payment reconciliation, SDA compliance and audit experience are particularly encouraged to apply.