Senior Enterprise Services Engineer

All applications are being managed by Giuseppe Nasca at Robert Walters. Mobile: ************ Email: ***********************************

The Senior Enterprise Service Engineer is a key position in the technology team, directly building and supporting technology within a mission critical environment.  The individual will be an infrastructure expert with substantial experience in several key domains.  A person who understands that delivery requires ownership and collaboration and who only wants to innovate and create highly operationally secure and resilient solutions.

• Technical
  • Drive the adoption of new technologies and provide strategic thinking to the group
  • Ensure all products, services and procedures are highly secure
  • Ensure all assets are highly available and appropriately monitored
  • Design, provision, support and maintain physical and virtual server infrastructure
  • Drive the successful completion of business and Secure IT projects
  • Ensure all assets are hardened and patched appropriately on a regular basis through automation
  • Support the administration of the company’s cloud infrastructure
  • Secure access to AAL in partnership with other IT technical teams
  • Research and participate in the procurement of relevant infrastructure, systems and services
  • Working closely with network and data centre support, maintain, test and update disaster recovery procedures for server and storage infrastructure
  • Work collaboratively with support partners to ensure the timely delivery of services in compliance with agreed several levels
  • Support the review of policies and procedures that manage relevant technology assets, systems and services
  • Support the ongoing improvement in AAL’s cyber security posture, including participation in risk management and business continuity reviews

• Team
  • Mentor team members and provide thought leadership to the Secure IT team
  • Bring a collaborative, can-do mindset to the team and contribute to the advancement of the Secure IT team’s workplace culture
  • Build strong partnerships and relationships across the business
  • Supply technical advice, guidance and work scope information to technology project enquiries
  • Regularly review industry trends to ensure that the team is aware of best practice thinking on relevant infrastructure, systems and services
  • Actively contribute to the planning for the obsolescence, renewal or expansion of infrastructure, systems and services to ensure the team continues to satisfy business needs and service expectations
  • Embed Customer Service in attitudes and actions
  • Contribute to a safe, healthy and discrimination free workplace
  • Comply with the WHS Responsibility Guidelines
  • Comply with the Environmental Responsibility Procedure

Live the AAL values

• Accountability – Excellence starts with ownership 
• Integrity – Do the right thing, even when no one’s around to see it 
• Respect – Good humans make great workplaces 
• Teamwork – Collaboration drives us Celebration unites us 
• Customer Focused – Think customer. Always! 

QUALIFICATIONS

• Appropriate related studies or certificates, either achieved or in progress, noting that demonstrated industry experience (refer below) is essential

EXPERIENCE

• Minimum 10 years’ experience with Microsoft Active Directory or Entra
• Minimum 10 years’ experience with virtualisation
• Minimum 5 years’ Azure environment administration
• Minimum 10 years’ experience with enterprise server, storage and backup technology
• Experience working within a technology team in a complex or critical infrastructure organisation

Applications close 5pm, Friday 23 May