Senior Residential Property Manager

Hays · Gold Coast · Full time
Posted 6d ago

Senior Residential Property Manager

KEY POINTS WE FOUND
  • Oversee a residential portfolio and manage the full tenancy life cycle.
  • Provide guidance and support to junior team members and improve operational processes.
  • Build and maintain strong relationships with landlords and tenants.

Lead a Portfolio. Shape a Team. Grow Your Career.

Your new company
An established and rapidly growing property management business is seeking an experienced Senior Residential Property Manager to oversee a residential portfolio and play a key role in the ongoing development of its property management division.With residential and commercial portfolios across South East Queensland, this specialist property management organisation is experiencing significant growth and offers genuine long-term career progression into leadership opportunities as the business expands.

Your new role
Reporting directly to the business owners, you will take ownership of a residential portfolio while supporting operational processes and junior team members.Key responsibilities include:
Managing a residential portfolio through the full tenancy life cycle
Overseeing arrears, lease renewals, rent reviews, inspections, maintenance and vacates
Building and maintaining strong relationships with landlords and tenants
Managing complex tenancy matters, disputes and escalations
Maintaining accurate records and compliance requirements within PropertyMe
Providing guidance and support to Assistant Property Managers and administration staff
Identifying opportunities to improve processes, workflows and service standards
Assisting with onboarding new properties and acquiring rent rolls

What you'll need to succeed
To be successful in this position, you will demonstrate: Proven experience managing a residential property portfolio independently
Strong knowledge of Queensland residential tenancy legislation
Exceptional stakeholder management and conflict resolution skills
Highly developed organisational and time management abilities
Current Queensland Real Estate Registration Certificate or Licence
Current driver's licence and reliable vehicle
Experience using PropertyMe (preferred)
Previous mentoring, coaching or team support experience will be highly regarded

What you'll get in return
This is an exciting opportunity for a senior property manager looking to take the next step towards leadership while remaining actively involved in portfolio management.Benefits include:
Genuine career progression into Residential Team Leader and future Head of Residential opportunities
Direct access to decision-makers and business leaders
Opportunity to contribute to operational improvements and business growth
Exposure to portfolio acquisitions and expansion projects
Supportive and collaborative team environment
Competitive salary package based on experience

What you need to do now
If you're interested in this role, click 'apply now' or send an updated resume to thasmika.rupnarain@hays.com.au. Furthermore, call Thasmika Rupnarain on (07) 5571 0515 for a confidential discussion.

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Skills

0 of 10 matched
Conflict resolutionCustomer serviceDriving licence (queensland)Leadership and mentoringLegislation knowledge (queensland residential tenancy)Organisational skillsPortfolio managementProperty management software (propertyme)Stakeholder managementTime management

Licenses & certifications

0 of 1 matched
Queensland real estate registration certificate or licence

Perks & benefits

0 of 3 matched
Direct access to decision-makersGenuine career progression into leadership rolesSupportive and collaborative team environment
Senior Residential Property Manager | Hays | HIA