Senior Systems Consultant
- Provide Level 3 technical support and consulting for MSP clients.
- Design and implement Microsoft 365, Azure, and cybersecurity solutions.
- Lead infrastructure and migration projects while mentoring engineers.
About
Our client, Net Solutions, is a NSW-based Managed Service Provider (MSP) delivering high-quality IT support, cloud, infrastructure, networking, and cybersecurity solutions to small and medium-sized businesses across Australia. With over 20 years of industry experience, Net Solutions partners closely with its clients to provide reliable, innovative, and tailored technology solutions that support business growth, security, and operational efficiency.
The Senior Systems Consultant provides advanced technical support, consulting, solution design, and project delivery across MSP client environments.
Key Responsibilities
- Provide Level 3 technical support and technical escalation.
- Design, implement and support Microsoft 365, Azure, servers, networking and cybersecurity solutions.
- Manage server infrastructure, backups and disaster recovery, including Veeam.
- Configure and support Fortinet firewalls, VPNs and network security.
- Lead infrastructure, cloud, security and migration projects.
- Utilise AI and automation to improve efficiency, monitoring and service delivery.
- Troubleshoot complex infrastructure, cloud, networking, backup and security issues.
- Conduct client technology reviews and provide practical recommendations.
- Maintain technical documentation and standards.
- Mentor engineers and provide technical leadership.
- Build strong client relationships and deliver solutions aligned with business requirements.
Experience
- Strong MSP or IT consulting experience.
- Advanced Microsoft 365, Azure, Entra ID and Windows Server knowledge.
- Experience with Veeam, Fortinet, networking and cybersecurity.
- Experience delivering IT projects and migrations.
- Strong troubleshooting, communication and client-facing skills.
- PowerShell, automation and AI experience desirable.
- Bachelor’s degree in a relevant field.
- At least 1 year of experience in a relevant field.
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