Service Advisor
- Customer focused Automotive Service Advisor
- Manage end-to-end customer experience and service bookings
- Collaborate with dealership departments to ensure customer satisfaction
Service Advisor
Southport, Full Time, Automotive
Please Quote Reference Number 18808
- Customer focused Automotive Service Advisor
- Highly competitive package based on exp. & qualifications.
- Prestige Cars Group | Southport
A very rare opportunity exists for a Service Advisor to join our team at Gold Coast Jaguar Land Rover Southport.
With a focus on customer service excellence and working well within a close-knit and highly professional dealership team, we seek the services of a proactive individual, passionate about the luxury automotive industry.
As part of a dedicated team, you will be responsible for helping to meet and exceed the expectations of our customers:
- Managing the end-to-end customer experience, ensuring the highest levels of customer satisfaction are always upheld.
- Coordinating service department and loan car bookings and in a timely and accurate manner
- Recommending and selling necessary products and services to the customer
- Working collaboratively and efficiently with all departments of the dealership including Sales, Parts, Bodyshop, Customer Relations and Marketing
- Be customer focused and able to establish and develop long-term customer relationships.
- Excellent communication and negotiation skills; both written and verbal
- Ability to work well within a small team.
- Honest and reliable
- Ability to solve problems, prioritise work tasks, meet deadlines and remain calm under pressure.
- Positive attitude towards increasing performance through continual improvement.
- Impeccable presentation
- The opportunity to work for a highly regarded, progressive dealer group
- Factory training and professional development
A highly competitive package based on experience and qualifications.
If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service then Gold Coast Jaguar Land Rover Southport is for you.
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