Service Coordinator - Rostering & Scheduling (Home Care)
- Coordinate home care services and manage rostering schedules.
- Ensure compliance with company policies and regulations.
- Communicate effectively with staff and clients regarding scheduling issues.
- Make a difference in a NFP that supports military veterans and their families
- Belong to a supportive & friendly Home Care team
- Hybrid WFH/Hawthorn office with free onsite car parking and close to public transport
- Competitive remuneration + super & generous salary packaging benefits (up to $18,550 tax-free salary component = more take home pay)
About the Role
We are seeking an experienced and dedicated Service Coordinator to join our growing team. The ideal candidate will have a strong background in direct rostering and a proven ability to manage schedules, coordinate services, and ensure seamless operations.
You will be responsible for responding to home care rostering enquiries and coordinating service providers for consumers.
About You
To be successful in this role you will be consumer-centric and passionate about achieving high quality outcomes. You will also have:
- Strong time management and multi-tasking skills
- The ability to develop and manage rosters to ensure appropriate staffing levels.
- Experience in coordinating and scheduling services for clients, ensuring timely and efficient delivery.
- Maintain accurate records of staff availability, shifts, and service delivery.
- Communicate effectively with staff and clients to address any scheduling issues or changes.
- Monitor and evaluate service delivery to ensure high standards are met.
- Handle administrative tasks related to rostering and service coordination.
- Ensure compliance with company policies and relevant regulations
- Strong computer skills: Proficiency in MS Word, Excel, Internet, and Outlook is required. Familiarity with the Sandwai software system is desirable but not essential.
- Willingness to undergo a National Police Check and have proof of the right to work in Australia
We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.
Vasey RSL Care is a partner in the Veteran and Defence Partner Employment program and encourages veterans and defence partners to apply.
Benefits for You
- Be part of a culture that is welcoming, engaging and supportive
- Generous and industry competitive salary and conditions of employment
- Flexible work hours for work-life balance
- Industry-leading training and education to help you upskill
- Access to our Wellbeing Program
- Formal employee Reward and Recognition program
- Employee Referral Program incentives
If you believe in making a difference, we would love to hear from you, please click below.
Applications will be reviewed upon receipt so please apply now.
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