SERVICE MANAGER

SDLG · Melbourne CBD VIC · Full time
KEY POINTS WE FOUND
  • Manage and plan after-sales service operations for overseas dealers.
  • Monitor dealer service quality and performance, and assess service levels.
  • Deliver technical training and support to help dealers resolve equipment issues and improve staff capability.

Manage and plan after-sales service operations for overseas dealers. Monitor and support dealers in improving service quality, conduct periodic performance evaluations, and assess dealer service levels.

Organize technical training and skills assessments for overseas dealers to enhance the technical capabilities of their service personnel.

Provide technical support to dealers, helping them troubleshoot and resolve technical issues, equipment failures, and technical inquiries.

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Skills

0 of 6 matched
After-sales service operationsDealer managementInternational stakeholder managementOperational planningPerformance evaluationService quality management
SERVICE MANAGER | SDLG | HIA