Service Technician - HVAC

We are looking for a skilled Heating, Ventilation and Air Conditioning (HVAC) Service Technician who takes pride in solving technical problems, building strong customer relationships, and delivering exceptional service. In this field-based role, you'll work across a diverse range of commercial and residential sites throughout Victoria, servicing and supporting some of the industry's most advanced HVAC technologies. Every day brings something different, from troubleshooting and repairs through to commissioning and technical support. Whether you're an experienced technician looking for your next challenge or seeking an opportunity to further develop your expertise with a global brand, we'd love to hear from you. Why Join Panasonic Australia? Work for a globally recognised and trusted brand. Enjoy the autonomy of a field-based role where no two days are the same. Access ongoing product and technical training to expand your skills. Receive a fully maintained Toyota Hilux dual cab and tools of the trade. Join a collaborative and supportive team environment. Be part of a business that values innovation, development, wellbeing and career growth. What You'll Be Doing As our HVAC Service Technician, you will: Perform repair, maintenance and warranty service work across Panasonic's HVAC portfolio, including VRF and hot water solutions. Diagnose faults and deliver high-quality technical solutions for customers. Support commissioning activities and special project installations as required. Provide technical assistance and on-site support relating to product quality matters. Assist with new product introductions and testing activities. Deliver outstanding customer service while representing the Panasonic brand in the field. Work closely with customers, contractors and internal teams to ensure successful outcomes. What You'll Bring We're looking for someone who is technically capable, customer-focused and enjoys working independently. Ideally, you'll have: Experience as an HVAC Service Technician, preferably within commercial HVAC environments. Strong diagnostic and fault-finding skills across air conditioning, VRF and control systems. Experience with installation, commissioning, maintenance and repair of HVAC equipment. Excellent communication skills and the ability to build strong customer relationships. A proactive approach to problem solving and continuous improvement. The ability to work autonomously while remaining connected to a supportive team. Qualifications Certificate III in Refrigeration & Air Conditioning ARC Refrigerant Handling Licence (RAC01) Restricted Electrical Licence Class 1 Current Victorian Driver's Licence White Card About Panasonic Australia For over 100 years, Panasonic Australia has been committed to improving people's lives through innovation and technology. In Australia, we continue to deliver industry-leading solutions to homes and businesses while building strong partnerships with our customers and communities. We foster a workplace culture that supports professional development, diversity, wellbeing and sustainability, creating an environment where our people can do their best work. What's On Offer In return for your expertise, you'll receive: Competitive salary package Fully maintained Toyota Hilux dual cab ute / Tools of the trade Ongoing technical and professional development Supportive and experienced team environment Opportunities for career progression within a global organisation Access to innovative and industry-leading HVAC technology Ready for Your Next Opportunity? If you're looking for a role that offers variety, autonomy, professional growth and the opportunity to work with one of the world's most respected brands, we'd love to hear from you. Apply now and build your future with Panasonic Australia.