Systems Analyst
- Analyse business operations and information systems, gathering requirements and documenting functional and technical specifications.
- Coordinate system integration, testing and technology implementations with business stakeholders and technical teams.
- Evaluate system performance and recommend improvements to reliability, security, efficiency and scalability.
About A23 Pty Ltd
A23 Pty Ltd is an Australian-owned technology systems integrator headquartered in Canberra, providing specialist technology services and consulting solutions to government and private-sector organisations.
The company supports clients through technology implementation, digital transformation, cybersecurity, cloud and code, enterprise networking, data and analytics, and infrastructure platforms.
A23 works closely with its clients to understand their operational requirements and deliver tailored technology solutions that improve business processes, system performance and organisational outcomes.
About the Role
A23 Pty Ltd is seeking a skilled and experienced Systems Analyst to analyse business requirements, evaluate existing information systems and contribute to the design and implementation of technology solutions.
The successful candidate will work with business stakeholders, technical teams, project managers and solution architects to understand operational needs and translate them into functional and technical system requirements.
The role will involve analysing system processes, identifying opportunities for improvement, coordinating system integrations, supporting technology implementations and ensuring that solutions align with business objectives and technical standards.
Key Responsibilities
- Analyse business operations, existing information systems and technical requirements to identify opportunities for system improvements and optimisation.
- Consult with business stakeholders, users and technical teams to gather, document and evaluate functional and non-functional system requirements.
- Prepare system specifications, functional documentation, process models, workflow diagrams and technical reports to support system development and implementation.
- Evaluate existing applications, databases and IT infrastructure to identify system limitations, integration requirements and opportunities for improved performance.
- Develop and document system integration requirements involving enterprise applications, databases, cloud platforms and third-party technology solutions.
- Coordinate system testing, user acceptance testing and validation activities to ensure that implemented solutions meet documented business and technical requirements.
- Analyse system performance, investigate technical issues and recommend appropriate solutions to improve reliability, efficiency, security and scalability.
- Work with developers, solution architects and infrastructure specialists to support the implementation, configuration and integration of technology systems.
- Review data flows, information management processes and system interfaces to ensure accurate and consistent exchange of information between connected platforms.
- Prepare technical documentation, system user guides, operational procedures and implementation reports.
- Assist with system upgrades, technology migrations, change management activities and the implementation of new business applications.
- Monitor implemented systems and recommend enhancements based on user feedback, operational requirements and evolving technology needs.
Essential Skills and Experience
- Bachelor's degree in Information Technology, Computer Science, Systems Engineering or a related discipline.
- Relevant professional experience in systems analysis, business systems analysis or IT consulting.
- Experience gathering and documenting business and technical requirements.
- Understanding of systems architecture, application integration and enterprise information systems.
- Knowledge of databases, SQL, data modelling and information management.
- Experience preparing functional specifications, workflow diagrams and technical documentation.
- Understanding of software development and systems implementation lifecycles.
- Strong analytical, troubleshooting and problem-solving capabilities.
- Ability to communicate technical information to business stakeholders and technical teams.
- Strong written communication, organisational and stakeholder management skills.
Desirable Skills
Experience or knowledge in one or more of the following areas will be highly regarded:
- Microsoft Azure and cloud-based technology platforms.
- Microsoft 365 and enterprise application environments.
- Data analytics and business intelligence solutions.
- Cybersecurity, identity management and access control.
- Enterprise networking and infrastructure platforms.
- System integration, APIs and application interfaces.
- Digital transformation and technology consulting.
- Government or large enterprise IT environments.
What We Offer
- Opportunity to contribute to technology projects across government and private-sector organisations.
- Exposure to modern enterprise technology platforms and digital transformation initiatives.
- A collaborative and professional working environment.
- Opportunities for professional development and technical upskilling.
- Exposure to multidisciplinary teams and complex technology solutions.
How to Apply
Interested candidates are invited to submit their updated resume and a cover letter outlining their qualifications, relevant systems analysis experience and technical capabilities.
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