Technician - Field Service
- Join the Customer Support team as a Field Service Technician in Kalgoorlie.
- Provide expert maintenance, diagnostics, and repair services on mining and construction equipment.
- Deliver exceptional customer service while ensuring equipment reliability and safety.
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
At Komatsu, we're creating value together through innovation, collaboration, and a commitment to safety. We have an exciting opportunity for a qualified Field Service Technician to join our Customer Support team in Kalgoorlie, delivering expert maintenance, diagnostics and repair services across a range of mining and construction equipment.
As a Field Service Technician, you'll be responsible for providing high-quality maintenance, diagnostic and repair services on Komatsu equipment at customer sites throughout the region.
This is a hands-on role that requires strong technical expertise, a commitment to safety, and a customer-focused approach.
Key Responsibilities
- Diagnose, troubleshoot and repair mechanical, hydraulic and electrical faults
- Perform scheduled servicing, maintenance and component replacements
- Conduct testing and adjustments on machine operating and monitoring systems
- Complete accurate service documentation and technical reports
- Coordinate and support site-based maintenance activities
- Provide exceptional customer service and technical support
- Work closely with customers and internal teams to ensure equipment reliability and uptime
- Maintain the highest standards of safety, quality and workmanship
Potential Annual Earnings: $234,000
Roster: FIFO 2:1 ex Perth
Role Located: Sunrise Dam - Must be currently living in Perth to be considered for the role.
What we are looking for
- Trade qualification as a Plant Mechanic or equivalent heavy diesel qualification
- Experience servicing and repairing mobile mining, construction or heavy equipment
- Strong diagnostic and fault-finding skills
- A commitment to working safely in a field service environment
- Ability to work independently and manage competing priorities
- Strong communication and customer relationship skills
- Sound computer skills, including Microsoft Office applications
- Minimum MR Driver's Licence
- High Risk Work Licence (desirable)
Why work for us!
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Income Protection Insurance provided through our company superannuation fund
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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Skills
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