- Manage and process a portfolio of travel claims from end to end.
- Provide excellent customer service and assist the claims team.
- Handle complaints resolution and answer policy queries.
The Company:
Our client is a travel claims cover holder backed by Lloyds with a stellar reputation in the market. They are seeking a professional to join their successful organisation to manage an end to end portfolio of claims in their recently brought in house claims department.
The Benefits:
- Work for a well-regarded organisation managing a diverse portfolio of travel insurance claims
- Progression and development opportunities
- Sydney CBD location with work from home flexibility (3 days in office per week)
- Dynamic team culture with a supportive and friendly environment
- Great opportunity for someone to develop in the travel space and liaise with a range of clients.
- $70k + super pending experience + bonus
The Role:
- Managing and processing own portfolio of travel claims from end to end
- Assisting claims team in providing best possible customer service
- Complaints resolution handling
- Registering claims information and answering policy queries.
- Annual remuneration reviews.
About You:
- Background in insurance claims or customer service within the insurance space
- Excellent communication skills
- Strong work ethic and ability to learn quickly.
How to Apply:
Please send your resume to Kate by clicking the "Apply Now" button. Alternatively, if you have a specific question, please email: kate@kennedyreid.com.au.
#SCR-kate-carroll
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