Venue Manager | Mile End Hotel
- Lead the day-to-day operations and commercial performance of a renovated, multi-faceted hotel venue.
- Coach and develop the team while maintaining high guest service, safety and compliance standards.
- Manage labour, stock, costs and venue KPIs across bars, gaming, functions, accommodation and the bottle shop.
The Mile End Hotel is a busy and vibrant venue located just outside Adelaide’s city centre. Following a recent renovation, the hotel offers a newly upgraded beer garden, bar, gaming lounge, functions, accommodation and bottle shop.
We are looking for a hands-on Venue Manager to lead and develop a fun, energetic and high-performing team.
About the role
You will be responsible for the day-to-day operation and performance of the venue, including:
- Leading, coaching and developing the team
- Driving exceptional guest experiences and service standards
- Managing venue operations across bars, gaming, functions, accommodation and the bottle shop
- Managing labour, stock, costs and key venue KPIs
- Supporting compliance, safety and responsible service standards
- Building strong relationships with guests, suppliers and the local community
- Creating a positive, accountable and enjoyable team culture
About you
You will be a confident and visible hospitality leader with:
- Previous Venue Manager or senior Assistant Venue Manager experience
- Experience managing busy, multi-faceted hospitality venues
- Strong people leadership and communication skills
- A hands-on and commercially focused approach
- The ability to remain calm and organised in a fast-paced environment
- Strong knowledge of venue compliance, RSA and operational standards
- A genuine passion for hospitality and developing people
What’s on offer
- OTE up to $154,000 (base salary, super, quarterly KPI bonuses)
- A newly renovated venue with multiple revenue streams
- A fun, vibrant and supportive team environment
- Career progression across Australian Venue Co.
If you are an experienced hospitality leader looking for an exciting opportunity in a busy and well-established venue, we would love to hear from you.
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