Warranty & Credits Officer

Michael Page

Mount Waverley VIC 3149

Full time

~$60k - $80k(Estimated)

Accounting Credit Controller

KEY POINTS WE FOUND

Process warranty claims and credits accurately.
Follow up on outstanding claims and ensure resolution.
Support internal teams and external service providers with claims-related enquiries.

5 days on-site role - parking provided

About Our Client

This is a varied position focused on the processing and management of warranty claims, credits, reconciliations and service-related transactions. Working closely with both internal stakeholders and external service providers, you'll play a key role in ensuring claims and credits are accurately processed, followed through to completion, and resolved within agreed time frames.

Job Description

Process warranty claims, credits and supporting documentation
Follow up outstanding claims and credits through to resolution
Investigate discrepancies and liaise with stakeholders to ensure prompt outcomes
Process and monitor service agent invoices and payments
Prepare reporting and administrative documentation as required
Support external service providers and internal teams with claims-related enquiries

The Successful Applicant

Strong attention to detail and a high level of accuracy
A process-driven mindset with excellent follow-through
Experience working with ERP systems (Dynamics or Business Central highly regarded)
Strong communication and stakeholder management skills
A proactive attitude and willingness to roll up your sleeves

What's on Offer

Diverse role with a mix of claims, credits and stakeholder management responsibilities
Supportive team environment with strong tenure
Secure, full-time opportunity

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Skills

0 of 7 matched

Administrative skillsAttention to detailBusiness centralErp systemsMicrosoft dynamicsProcess managementStakeholder management

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