Customer Service & Call Centre jobs in Melbourne VIC
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Posted 30d ago
Field Research Officer - VIC - Melbourne
Roy Morgan Research
Craigieburn VIC 3064•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct face-to-face interviews to gather data on various topics.
- Build rapport with respondents and manage refusals respectfully.
- Plan and manage your weekly schedule to meet agreed hours.

Posted 31d ago
Retail Consultant, Bourke Street
Optus
Melbourne VIC 3004•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 28d ago
Customer Relation
O'Brien Electrical and Plumbing
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist in bringing in more business by communicating with new and existing customers.
- Efficient management of inbound calls and outbound customer surveys and debt collection.
- Contribute to efficient office operations and administration.

+60d ago
Wealth Management - Client Service Associate (12-month contract)
Anton Murray Consulting
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a high-performing client services team in a global wealth management firm.
- Facilitate client onboarding and maintain accurate client records.
- Manage adviser requests and contribute to process improvement initiatives.
+60d ago
Senior Customer Support Manager
REA Group
Richmond VIC 3121•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire high-performing teams to deliver exceptional customer service.
- Act as deputy to the Head of Support, managing day-to-day operations.
- Drive continuous performance and process improvement using data and feedback.
+60d ago
Seller Onboarding Specialist
Square
Melbourne VIC 3004•Full time
~$70k - $125k(Estimated)
KEY POINTS WE FOUND
- Manage the final stages of the sales funnel for Australian merchants.
- Provide world-class onboarding experiences and accelerate the sales cycle.
- Develop relationships with internal teams and stakeholders to improve onboarding processes.


Posted 47d ago
Receptionist - Melbourne
Discovery Parks Group
Melbourne VIC 3000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide high standard customer service as the welcoming face of the park.
- Process guest check-ins and outs while managing reservations and accounts.
- Maintain excellent relationships with park teams, residents, and guests.

Posted 53d ago
Customer Service Officer (Hub Specialist)
Link Group
Docklands VIC 3008•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries.
- Support with administrative tasks, system processing and written correspondence.
- Investigate and resolve issues with professionalism and empathy.
Posted 16d ago
Passenger Services Agent
dnata
Melbourne Airport VIC 3045•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver high standard of customer service for all client airlines.
- Carry out passenger check-in duties and assist passengers requiring special assistance.
- Comply with dnata Standard Operating Procedures and Policies.


+60d ago
Ten Tops Team Member
Bernardi Group
Dandenong VIC 3175•Casual/Holiday
~$49k - $59k(Estimated)
KEY POINTS WE FOUND
- Adhere to all standard operating procedures and policies.
- Deliver exceptional customer service and assist in merchandising.
- Maintain a strong culture of safety at all times.
+60d ago
Community Associate
International Workplace Group
Melbourne VIC 3004•Full time
~$50k - $61k(Estimated)
KEY POINTS WE FOUND
- Serve as the daily point of contact for customers at the business centre.
- Build effective relationships with customers and provide exceptional experiences.
- Complete general administrative duties and maintain a professional work environment.
Posted 12d ago
Guest Service Agent
Lancemore Hotel Group
Melbourne VIC 3000•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional guest service at the front desk.
- Assist with guest check-ins and check-outs efficiently.
- Handle guest inquiries and maintain a clean reception area.
+60d ago
Concierge
Brook Recruitment
South Yarra VIC 3141•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join a professional, customer service-driven team in a premium commercial precinct.
- Act as the main reception and welcome point for visitors, providing clear information.
- Deliver high standards of service in a busy corporate environment.


+60d ago
In Store Team Member - LANGWARRIN
Domino's
Langwarrin VIC 3910•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team at Domino''s as an In Store Team Member.
- Provide outstanding customer service and assist with product preparation.
- Enjoy flexible shifts and opportunities for career advancement.

Posted 23d ago
Platypus Christmas Sales Assistant - Fountain Gate
Platypus
Narre Warren VIC 3805•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Create a standout experience for every customer
- Support your team to smash sales and KPI goals
- Keep stock moving – receive, restock, and keep shelves full
Posted 45d ago
Workspace Experience Coordinator (Barista) - Part Time Part-time
Hub Australia
Melbourne VIC 3000•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Create personalised experiences for members and guests.
- Prepare a variety of beverages and manage cafe operations.
- Organise and execute workplace events ensuring guest satisfaction.
+60d ago
Customer Success Analyst
Block
Melbourne VIC 3004•Full time
~$103k - $151k(Estimated)
KEY POINTS WE FOUND
- Support domain owners in integrating operational excellence with strategic evolution.
- Represent customer needs in strategic decisions to ensure customer retention and satisfaction.
- Develop deep subject matter expertise and analyze customer sentiment to drive operational fixes.
+60d ago
Project Manager - Client Onboarding
AIPL Acquire Intelligence Pty., Ltd.
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage the end-to-end client onboarding lifecycle.
- Develop detailed project plans and communication strategies for new clients.
- Foster strong relationships with clients and internal stakeholders.

+60d ago
Expression of Interest – MadisonAV
Madison Group
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dedicated AV distribution business during an exciting growth phase.
- Provide exceptional customer service and support for world-leading AV products.
- Collaborate with industry professionals to deliver technical solutions.
+60d ago
Part Time Supervisor - Pet Care & Wellness Specialist - Petbarn Nunawading
Petbarn
Nunawading VIC 3131•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide supervisory assistance to the Store Manager and Assistant Store Manager.
- Offer knowledgeable, caring advice on pet wellness products and build relationships with customers.
- Train and coach the store team to deliver service excellence.