Customer Service & Call Centre jobs in Melbourne VIC
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Posted 53d ago
Customer Service Officer (Hub Specialist)
Link Group
Docklands VIC 3008•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries.
- Support with administrative tasks, system processing and written correspondence.
- Investigate and resolve issues with professionalism and empathy.
Posted 54d ago
Ebike Delivery Position - Ferntree Gully
Domino's
Ferntree Gully VIC 3156•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver pizzas on time to customers'' doorsteps.
- Provide outstanding customer service during deliveries.
- Maintain store cleanliness and safety during operations.
+60d ago
Senior Client Services Administrator
CO_MGHLTD APEX GROUP HOLDINGS AUSTRALIA PTY LIMITED
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Act as a Subject Matter Expert across superannuation products and member servicing processes.
- Provide coaching, quality assurance, and technical guidance to team members.
- Conduct quality assurance reviews and deliver feedback to support continuous improvement.
Posted 39d ago
Customer Support Specialist HYBRID — PERMANENT - FULL TIMESYDNEY / MELBOURNE
Mable
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support and empower users of the Mable platform.
- Assist in a high volume inbound call centre environment.
- Provide information and guidance to enhance customer satisfaction.
Posted 60d ago
Customer Assistant - Dan Murphy's Kilsyth
Dan Murphy's
Kilsyth VIC 3137•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers
- Stock shelves with products and adhere to responsible service of alcohol guidelines
- Work autonomously and as part of a team to create a positive shopping environment
Posted 28d ago
Customer Relation
O'Brien Electrical and Plumbing
Rowville VIC 3178•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist in bringing in more business by communicating with new and existing customers.
- Efficient management of inbound calls and outbound customer surveys and debt collection.
- Contribute to efficient office operations and administration.
+60d ago
Senior Customer Success Management (CSM) Specialist - Airports
Amadeus Hospitality
Melbourne VIC 3004•Full time
~$119k - $178k(Estimated)
KEY POINTS WE FOUND
- Guide customers in maximising the value of Amadeus solutions.
- Oversee post-sales cycle ensuring customer satisfaction and support renewals.
- Develop and maintain strong customer relationships and engage with senior stakeholders.
Posted 22d ago
Customer Experience Specialist
WOODS & CO RECRUITMENT
Melbourne VIC 3004•Full time
~$80k(Estimated)
KEY POINTS WE FOUND
- Manage customer enquiries and coordinate appointments.
- Support Sales Consultants with CRM management and lead follow-up.
- Deliver a friendly customer experience across multiple locations.
Posted 30d ago
Field Research Officer - WA - Armadale
Roy Morgan Research
Armadale VIC 3143•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct face-to-face interviews to gather data on various topics.
- Build rapport with respondents and manage refusals respectfully.
- Plan and manage your weekly schedule to meet agreed hours.
Posted 38d ago
IELTS Operations Assistant (Geelong)
IDP
Melbourne VIC 3004•Casual/Holiday
~$68k pro rata(Estimated)
KEY POINTS WE FOUND
- Support the Test Centre in providing outstanding customer service for IELTS testing.
- Manage test day activities and ensure compliance with IELTS standards.
- Contribute to a culture of quality and continuous improvement.
Posted 31d ago
Retail Consultant, Bourke Street
Singtel Group
Melbourne VIC 3004•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.
+60d ago
Claims Service Consultant Full-time
Tal Services Limited
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support customers through claims lodgement and information gathering.
- Respond to inbound and outbound customer calls, providing high-quality support.
- Collaborate with teams to enhance customer experience and streamline workflows.
Posted 23d ago
Christmas Casual Optical Assistants | Melbourne North
Bailey Nelson
Fitzroy VIC 3065•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout experiences by guiding customers through their eyecare journey.
- Assist customers with their optical requirements and ensure a warm, engaging visit.
- Drive store results by maintaining high energy and operational standards.
Posted 31d ago
Retail Consultant, Bourke Street
Optus
Melbourne VIC 3004•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
Posted 10d ago
Guest Experience Officer
Belgravia Health & Leisure Group Pty Ltd
Fawkner VIC 3060•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Responsible for acquiring new memberships for Health and Fitness and Learn to Swim.
- Provide exceptional guest experience and handle enquiries in line with company processes.
- Achieve set sales targets and conduct tours of the facility to prospective members.
Posted 38d ago
Team Member
Canon
Melbourne VIC 3004•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Full-time position available at the ANZ Head Office in Docklands.
- Focus on efficient management of physical and electronic records.
- Deliver exceptional customer service through various communication channels.
+60d ago
Project Manager - Client Onboarding
AIPL Acquire Intelligence Pty., Ltd.
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage the end-to-end client onboarding lifecycle.
- Develop detailed project plans and communication strategies for new clients.
- Foster strong relationships with clients and internal stakeholders.
+60d ago
Project Manager - Client Onboarding
AIPL Acquire Intelligence Pty., Ltd.
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage the end-to-end client onboarding lifecycle.
- Develop detailed project plans and communication strategies for new clients.
- Foster strong relationships with clients and internal stakeholders.
+60d ago
delivery Expert
Domino's
Craigieburn VIC 3064•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver pizzas to customers in a timely manner.
- Provide outstanding customer service during deliveries.
- Maintain store cleanliness and safety standards.
+60d ago
Guest Services Officer – Bell Desk
Park Hyatt Melbourne
Melbourne VIC 3000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Responsible for the smooth operation of the Bell Desk department.
- Assist guests with luggage handling and transportation services.
- Provide excellent customer service and support to the Bell Desk team.