Customer Service & Call Centre jobs in Sydney NSW
752 jobs
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+60d ago
Collections Officer
ARMA Group
Alexandria NSW 2015•Full time
KEY POINTS WE FOUND
- Handle inbound & outbound calls with care and professionalism
- Support customers facing financial hardship
- Negotiate fair, compliant payment solutions
+60d ago
Customer Service Specialist - Business Banking
Hays
Sydney CBD NSW•Full time
~$77k(Estimated)
KEY POINTS WE FOUND
- Join a Big Four bank supporting business customers across Australia.
- Handle approximately 15-20 inbound calls per day to assist customers with banking enquiries.
- Deliver exceptional customer service while navigating multiple systems.
+60d ago
Customer Relationship Manager – Call Centre (Commercial)
ARMA Group
Alexandria NSW 2015•Full time
KEY POINTS WE FOUND
- Manage general insurance claims primarily for motor vehicles.
- Negotiate payments and resolve disputes in a high-volume call centre environment.
- Support customers experiencing financial hardship and ensure compliance with industry regulations.
Posted 15d ago
Member Care Consultant Retention
Hays
Western Sydney NSW•Full time
~$71k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for members considering policy changes or cancellations.
- Manage inbound and outbound member enquiries with a focus on retention.
- Provide exceptional customer service and support to members in various circumstances.
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Posted 11d ago
External Dispute Resolution Case Manager
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage AFCA and External Dispute Resolution complaints from investigation through to resolution.
- Investigate and resolve complex complaints relating to scams and disputed transactions.
- Prepare detailed written submissions and recommendations for customers and stakeholders.
Posted 13d ago
Collections Officer - Multiple opportunities available
ING Bank (Australia) Limited
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle inbound and outbound calls to manage overdue accounts.
- Support customers experiencing financial difficulty with empathetic service.
- Maintain compliance with collections policies and contribute to a positive team environment.
Posted 19d ago
Claims Officer
Norwest Recruitment
Warwick Farm NSW 2170•Full time
~$74k(Estimated)
KEY POINTS WE FOUND
- Manage high volume of warranty and service enquiries
- Process warranty claims and service requests accurately
- Liaise with internal departments to resolve warranty enquiries
Posted 51d ago
Customer Service Officer
Norwest Recruitment
Strathfield NSW 2135•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service via phone and email
- Manage customer orders and resolve issues
- Collaborate with internal teams to meet service expectations
Posted today
Customer Assistant - Dan Murphy’s Narellan
Dan Murphy's
Narellan NSW 2567•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Work autonomously and as part of a team to create a positive shopping environment.
+60d ago
Join the Petstock Group World...ACT & NSW Expressions of Interest
PETstock Pty Ltd
Jamisontown NSW 2750•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join the Petstock Group''s Talent Community to stay informed about career opportunities.
- Receive early access to new roles and tailored content.
- Be part of a diverse and inclusive organisation that values community connections.
Posted 54d ago
Service Advisor
Sime Darby Motors Retail (Australia) Pty Ltd
Penrith NSW 2750•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage customer service and repair requirements professionally.
- Coordinate workshop bookings for efficient utilisation.
- Provide regular customer updates and maintain strong relationships.
Posted today
Customer Assistant - Dan Murphy’s Colyton
Dan Murphy's
Colyton NSW 2760•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Work autonomously and as part of a team to create a positive customer experience.
Posted today
Customer Assistant - Dan Murphy’s Blacktown
Dan Murphy's
Blacktown NSW 2148•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Work autonomously and as part of a team to create a positive shopping environment.
Posted today
Customer Assistant - Dan Murphy’s Double Bay
Dan Murphy's
Double Bay NSW 2028•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Create a welcoming and inclusive environment for all customers.
Posted 7d ago
Customer Relationship Manager
Credit Corp
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Contact and relocate customers to establish communication and negotiate repayments.
- Build trust and rapport with customers through professional conversations.
- Contribute to team performance by achieving targets and delivering positive outcomes.
Posted today
Customer Assistant - Dan Murphy’s Woolooware Bay
Dan Murphy's
Woolooware NSW 2230•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Work autonomously and as part of a team to create a vibrant shopping environment.
Posted today
Customer Assistant - Dan Murphy’s Penrith
Dan Murphy's
Penrith NSW 2750•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences centred around product discovery.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Create a fun and inclusive environment for customers and team members.
Posted today
Customer Assistant - Dan Murphy’s Macarthur Square
Dan Murphy's
Campbelltown NSW 2560•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences centered around product discovery.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Create a welcoming environment and promote diversity within the team.
Posted today
Customer Assistant - Dan Murphy’s Guildford
Dan Murphy's
Guildford NSW 2161•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences centered around product discovery.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Create a welcoming environment and promote diversity within the team.
Posted today
Customer Assistant - Dan Murphy’s Elanora Heights
Dan Murphy's
Elanora Heights NSW 2101•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers
- Stock shelves with products and adhere to responsible service of alcohol guidelines
- Work autonomously and as part of a team to create a positive customer experience