Act as the main point of contact for customer enquiries and ensure timely updates.
Coordinate customer requirements and facilitate effective communication with warehouse operations.
Track and report on contractual KPIs, ensuring SLAs are met and identifying areas for improvement.

+60d ago

Customer Service Representative - Auto Glass Fyshwick Location

Labourforce

Riverwood NSW 2210•Full time

~$69k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional customer service to clients
Process orders, returns, and manage invoices
Support daily branch operations and maintain inventory

+60d ago

Front of House Team Member - Sylvania

Chargrill Charlie's

Sylvania NSW 2224•Full time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Interact with customers to provide exceptional service
Support management in maintaining cleanliness and safety standards
Work collaboratively with team members in a fast-paced environment

Posted 16d ago

Casual Sales Assistant - Petbarn Rozelle, Tramsheds, Glebe

Petbarn

Glebe NSW 2037•Casual/Holiday

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Provide knowledgeable, caring advice on pet wellness products
Build relationships with customers, offering warm, genuine service
Keep the store organised and shelves well-stocked, assisting with sales and returns

+60d ago

Community Associate

International Workplace Group

Sydney CBD NSW•Casual/Holiday

~$51k - $62k(Estimated)

KEY POINTS WE FOUND

Serve as the daily point of contact for customers at the business centre.
Build effective relationships with customers and provide exceptional experiences.
Complete general administrative duties and maintain a professional work environment.

Posted 37d ago

Client Service Manager

Link Group

Sydney NSW 2000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Manage relationships with a portfolio of clients as a key point of contact.
Work closely with internal operational teams to ensure effective service delivery.
Identify opportunities for additional services and revenue growth across existing clients.

+60d ago

Senior Contact Centre Specialist

Singtel Group

Macquarie Park NSW 2113•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Deliver exceptional managed services support for enterprise Contact Centre platforms.
Take ownership of technical incidents and service requests, driving resolution of complex issues.
Collaborate closely with customers, vendors, and internal teams to manage incidents and service improvements.

Posted 29d ago

Field Research Officer - NSW - South Sydney

Roy Morgan Research

Bankstown NSW 2200•Casual/Holiday

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Conduct face-to-face interviews to gather data on Australians'' views and experiences.
Build rapport with participants and manage refusals professionally.
Record data accurately using a tablet and follow safety protocols.

Posted 54d ago

Director of Professional Services (Customer Success)

The Decipher Bureau

Sydney NSW 2000•Full time

~$150k - $200k(Estimated)

KEY POINTS WE FOUND

Lead the Customer Success function across ANZ with a focus on retention and growth.
Manage and develop a high-performing team across Customer Success, Sales, and Professional Services.
Engage with senior/executive stakeholders to translate business challenges into technical and commercial outcomes.

+60d ago

Customer Service Specialist

Pepper Money

Parramatta NSW 2150•Full time

~$52k - $66k(Estimated)

KEY POINTS WE FOUND

Responsible for answering customer queries and calls post-settlement.
Manage email inbox for contact centre and customer service.
Lodge and manage internal customer complaints.

+60d ago

Security Officer

Wilson Security

Sydney NSW 2000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide strong customer service solutions to visitors and clients.
Proactively monitor CCTV and access control systems.
Respond to emergency situations and manage contractors.

Posted 26d ago

Gaming Tray Attendant - Casual

Chester Hill RSL

Chester Hill NSW 2162•Casual/Holiday

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Assist in delivering and maintaining exceptional customer service standards.
Provide tray service for food and beverages in the gaming area.
Ensure cleanliness and tidiness of the gaming floor and surrounding areas.

+60d ago

CLIENT MANAGER – ACCOUNTS

TwoScots Recruitment

Sydney CBD NSW•Full time

~$85k - $90k(Estimated)

KEY POINTS WE FOUND

Manage and develop a portfolio of business clients.
Build trusted relationships with business owners and key stakeholders.
Deliver exceptional customer service and proactive communication.

+60d ago

Customer Field Technician I Sydney Metro

NBN CO

Sydney NSW 2000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Transform Australia’s digital landscape as a Customer Field Technician.
Responsible for installation, repair and maintenance of nbn products and services.
Deliver exceptional customer service while working in customer premises.

+60d ago

CUSTOMER SERVICE OFFICER

Indigeco

Sydney NSW 2000•Full time

~$71k(Estimated)

KEY POINTS WE FOUND

Support vulnerable households through energy assistance programs.
Assess customer eligibility and process applications accurately.
Deliver exceptional customer service in a fast-paced environment.

+60d ago

Operations Supervisor (Student Accommodation)

Scape

Kensington NSW 2033•Full time

~$70k - $97k(Estimated)

KEY POINTS WE FOUND

Provide leadership support to the Customer Experience Team Members.
Ensure the well-being and safety of residents and team members.
Act as the go-to point for escalation and support.