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Posted 8d ago

Customer Excellence & Projects Section Manager

City of Newcastle
Newcastle NSW 2300•Full time
~$130k - $160k(Estimated)
KEY POINTS WE FOUND
  • Lead customer excellence, business improvement and strategic transformation projects within the Planning & Environment Directorate.
  • Oversee teams and optimise TechnologyOne and related systems, business processes, land information services, data analysis and reporting.
  • Advise leadership and guide change management, staff development and stakeholder relationships to support customer-focused service improvements.
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