Probe Contact Solutions Australia Pty Ltd jobs
3 jobs
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Posted 33d ago
Customer Experience Agent
Probe Contact Solutions Australia Pty Ltd
Melbourne CBD VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Manage customer enquiries via calls, email, and live chat.
- Provide informed product and service information using consultative sales techniques.
- Achieve daily productivity, KPI’s, and AHT targets.
Posted 4d ago
Senior Hardship & Vulnerability Specialist
Probe Contact Solutions Australia Pty Ltd
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality support to vulnerable customers experiencing hardship.
- Manage complex cases and lead difficult conversations with empathy and care.
- Collaborate with community support organisations to deliver holistic assistance.
Posted 41d ago
Digital Experience Architect
Probe Contact Solutions Australia Pty Ltd
Melbourne CBD VIC•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Serve as the strategic and technical backbone for client-facing transformation initiatives.
- Bridge complex technical setups with actual client business outcomes.
- Conduct maturity assessments and ongoing optimization reviews for existing accounts.