Probe Operations Pty Ltd jobs
4 jobs
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Posted 12d ago
Customer Service Consultant
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a fast-paced team providing critical support to the community.
- Handle emergency and general inquiries for a major utility provider.
- Provide impactful, essential support with no sales or billing tasks.
Posted 4d ago
Customer Service Agent
Probe Operations Pty Ltd
Melbourne CBD VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Act as a supportive guide for residential customers handling inquiries and proactive calls.
- Manage calls, emails, and live chat queries while meeting KPIs and targets.
- Provide excellent customer service with empathy and problem-solving skills.
Posted 4d ago
Customer Service Agent - Hardship
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle sensitive inbound and outbound interactions for hardship support.
- Provide high-quality customer service while navigating complex guidelines.
- Work collaboratively to improve customer outcomes and ensure compliance.
Posted 6d ago
Enterprise Business Development Director - BPO/CX
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead enterprise client acquisition across Australia.
- Engage with C-suite executives to drive CX transformation partnerships.
- Utilise a consultative approach to secure complex, multi-year contracts.