TFE Hotels jobs
24 jobs
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Posted 8d ago
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the hotel’s people strategy and team member experience across recruitment, onboarding, engagement, development and retention.
- Partner with hotel leaders, coaching them on performance, employee relations and workforce planning while providing practical HR advice.
- Support inclusive culture, learning and wellbeing initiatives, ensuring people practices align with workplace legislation and employment requirements.
Posted 8d ago
~$70k - $85k(Estimated)
KEY POINTS WE FOUND
- Lead Front Office operations and the team to deliver high service standards and positive guest experiences.
- Resolve complex guest concerns and operational issues, and coach team members in service recovery and guest engagement.
- Support rostering, workforce planning, compliance and service improvements across hotel departments.
Posted 9d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead the Front Office team to deliver exceptional guest experiences.
- Provide coaching and support to Front Office team members.
- Manage overnight hotel operations and ensure guest safety.
Posted 9d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Welcome guests and manage check-in, check-out, payments and front office enquiries.
- Provide attentive guest service, local recommendations and concierge-style assistance, resolving routine requests and escalating complex matters.
- Maintain accurate guest records and a professional reception area while coordinating with hotel departments and following safety and security procedures.
Posted 9d ago
~$65k - $80k(Estimated)
KEY POINTS WE FOUND
- Lead Front Office and hotel operations during shifts, maintaining service standards and resolving complex guest concerns.
- Coach, support and develop Front Office team members while contributing to workforce planning and rostering.
- Monitor operational performance, collaborate across departments and identify opportunities to improve guest service.
Posted 2d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Welcome hotel guests and manage check-in, check-out, payments and front desk enquiries.
- Provide attentive guest service, handle routine requests and support concierge-style needs.
- Coordinate with hotel departments, maintain accurate records and follow security and workplace safety procedures.
Posted 2d ago
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead overnight Front Office and hotel operations, ensuring excellent guest service and the safety and security of guests, staff and the property.
- Coach and support the Front Office team, resolve complex guest concerns and coordinate operations across hotel departments.
- Oversee overnight financial reconciliation, audit processes, reporting and compliance, while identifying service improvements.
Posted 2d ago
~$65k - $78k(Estimated)
KEY POINTS WE FOUND
- Coordinate conferences, meetings and events from client enquiry through to delivery, including site inspections and client communication.
- Prepare event documentation and schedules, maintaining accurate contracts, bookings and records.
- Liaise with hotel departments to coordinate accommodation, food and beverage, audiovisual and operational requirements.
Posted 2d ago
~$50k - $65k(Estimated)
KEY POINTS WE FOUND
- Welcome guests and provide attentive service throughout their stay, including check-in and check-out.
- Handle guest requests, payments and records, resolving routine concerns and escalating complex matters appropriately.
- Coordinate with hotel departments to support a seamless guest experience and maintain a professional front office.
Posted 2d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Welcome guests and manage check-in, check-out, payments and concierge-style requests.
- Deliver attentive guest service, resolve routine enquiries and coordinate with other hotel departments.
- Maintain accurate guest records and a professional front office while following hotel, security and safety procedures.
Posted 2d ago
~$65k - $75k(Estimated)
KEY POINTS WE FOUND
- Carry out general, preventative and reactive maintenance and repairs across hotel facilities and equipment.
- Inspect facilities, identify hazards and maintenance needs, and keep tools and work areas safe and organised.
- Coordinate with hotel teams, document completed work and respond flexibly to operational priorities, including after-hours or weekend call-outs.
Posted 3d ago
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Coordinate guest and client enquiries, group bookings, reservations and accommodation allocations to support occupancy and guest satisfaction.
- Prepare proposals, contracts, reports and other business documentation, and maintain accurate reservation records and databases.
- Build strong relationships with guests, clients and hotel teams while supporting revenue optimisation and process improvements.
Posted 3d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Deliver attentive food and beverage service, including taking orders, recommending menu items and serving meals and drinks.
- Prepare and maintain dining areas, follow food safety and workplace safety requirements, and respond professionally to guest requests.
- Work collaboratively in a fast-paced hotel environment and be flexible to work evenings, weekends and public holidays.
Posted 3d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Welcome guests, manage check-ins and reservations, allocate rooms, and process payments.
- Provide local recommendations and resolve guest concerns to create a polished, memorable stay.
- Work collaboratively and independently across shifts, weekends, and public holidays while maintaining professional presentation.
Posted 3d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Prepare and serve cocktails, wine, beer and other beverages while maintaining bar presentation, equipment and stock.
- Deliver attentive, personalised guest service and make beverage recommendations using strong product knowledge.
- Collaborate with the food and beverage team, follow safety and responsible service requirements, and work a rotating roster including evenings, weekends and public holidays.
Posted 3d ago
~$65k - $75k(Estimated)
KEY POINTS WE FOUND
- Lead food and beverage service operations at Quincy Hotel Melbourne, maintaining high service standards and resolving guest concerns.
- Coach and support team members, contributing to rostering, onboarding and capability development.
- Coordinate daily operations, including stock control and ordering, while maintaining workplace health and safety, food safety and RSA compliance.
Posted 3d ago
~$60k - $72k(Estimated)
KEY POINTS WE FOUND
- Coordinate guest and client enquiries, reservations, group bookings and accommodation allocations across multiple hotels.
- Prepare proposals, contracts, reports and accurate business records while supporting occupancy and revenue optimisation.
- Build positive relationships with guests, clients and hotel teams, and contribute to process improvement.
Posted 3d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Manage reservation enquiries across multiple channels, processing bookings, amendments and cancellations accurately.
- Provide tailored accommodation recommendations and excellent guest service while maintaining accurate reservation records.
- Work with hotel teams to support service standards, occupancy goals and revenue targets.
Posted 3d ago
~$110k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead hotel maintenance operations, including preventative maintenance, asset reliability, safety and compliance.
- Manage and develop the maintenance team, budgets, contractors and capital works.
- Improve operational performance while coordinating maintenance activity to minimise disruption to guests and hotel operations.
Posted 3d ago
~$70k - $85k(Estimated)
KEY POINTS WE FOUND
- Lead front office and hotel operations during assigned shifts, ensuring consistent service standards and smooth cross-department coordination.
- Coach, support and develop Front Office team members, including contributing to workforce planning and rostering.
- Resolve complex guest concerns and operational issues, using feedback and performance information to identify service improvements.