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+60d ago
Senior Contact Centre Specialist
Singtel Group
Canberra ACT•Full time
$100k - $130k
KEY POINTS WE FOUND
- Provide Level 2/3 support across contact centre technologies including Genesys and Nuance.
- Troubleshoot and resolve complex issues to minimise customer impact.
- Collaborate with customers and vendors to drive continuous improvement.
+60d ago
Senior Contact Centre Specialist
Optus
Canberra ACT 2600•Full time
$90k - $120k
KEY POINTS WE FOUND
- Provide Level 2/3 support across contact centre technologies including Genesys and Nuance.
- Troubleshoot and resolve complex issues to minimise customer impact.
- Collaborate with customers and vendors, driving continuous improvement initiatives.