Customer Service jobs in Melbourne VIC
281 jobs
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Posted 3d ago
Team Member
Canon
Melbourne VIC 3004•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team in a hybrid customer service role.
- Capture and process data accurately for clients.
- Ensure confidentiality and maintain records.
Posted 3d ago
Peak Trade Team Members - Casual & Fixed Term (Epping)
Officeworks
Epping VIC 3076•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team at Officeworks Epping
- Provide exceptional customer service and tailored solutions
- Work across various roles including replenishment and technology
Posted 3d ago
Digital Customer Support Officer
Uniting AgeWell
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide critical support for the Service Desk team across weekdays, evenings, and weekends.
- Ensure timely and efficient handling of tickets and calls coming into the Service Desk.
- Assist in the administration of the LAN and WAN, including data management and security.
Posted 3d ago
Wallaby Storage - Perm P/T Customer Service and Sales
eXenet
Moorabbin VIC 3189•Part time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist in the running of two self-storage facilities in Moorabbin and Abbotsford.
- Provide excellent customer service and handle enquiries via phone, email, and in-person.
- Support customer satisfaction through proactive service and facility maintenance.
Posted 4d ago
Customer Support - Aged Care
Australian Unity
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for customers in aged care.
- Manage high volume inbound enquiries and resolve issues efficiently.
- Build strong relationships to support positive customer outcomes.
Posted 5d ago
Customer Service Agent - Hardship
Probe Operations Pty Ltd
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Handle sensitive inbound and outbound interactions for hardship support.
- Provide high-quality customer service while navigating complex guidelines.
- Work collaboratively to improve customer outcomes and ensure compliance.
Posted 5d ago
Senior Hardship & Vulnerability Specialist
Probe Contact Solutions Australia Pty Ltd
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality support to vulnerable customers experiencing hardship.
- Manage complex cases and lead difficult conversations with empathy and care.
- Collaborate with community support organisations to deliver holistic assistance.
Posted 5d ago
Customer Service Agent
Probe Operations Pty Ltd
Melbourne CBD VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Act as a supportive guide for residential customers handling inquiries and proactive calls.
- Manage calls, emails, and live chat queries while meeting KPIs and targets.
- Provide excellent customer service with empathy and problem-solving skills.
Posted 35d ago
Casual Optical Assistant - Chapel Street
Bailey Nelson
South Yarra VIC 3141•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment
- Assist customers in selecting eyewear and addressing their eyecare needs
- Collaborate with team members to achieve sales goals and maintain a positive atmosphere
Posted 27d ago
Client Support - Insurance
The Good Guys
Southbank VIC 3006•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the Insurance division in replacing lost or stolen products.
- Liaise with Insurance Companies and customers to validate and quote products.
- Manage ongoing caseloads and meet KPIs in a fast-paced environment.
Posted 27d ago
CUSTOMER SALES & SERVICE - REPCO FOOTSCRAY - FULL TIME
Repco
Footscray VIC 3011•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service in a retail environment.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to create a positive shopping experience.
Posted 11d ago
Head of Customer Operations
Six Degrees Executive
Melbourne VIC•Full time
~$180k - $220k(Estimated)
KEY POINTS WE FOUND
- Lead the regional Onboarding, Customer Support, Conversions and Customer Training functions.
- Drive cross-functional improvement using data to enhance efficiency and customer outcomes.
- Build and develop a strong team through coaching and clear development plans.
Posted 12d ago
Guest Service Agent
Pan Pacific Hotels Group
Melbourne VIC 3004•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide high quality, seamless service to guests during their stay.
- Handle Check-In, Check-Out and guest inquiries.
- Work a rotating roster including AM & PM shifts and weekends.
Posted 19d ago
Customer Service Representative - Part Time
kogan
South Melbourne VIC 3205•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver outstanding customer experience by resolving queries and supporting best practices.
- Process customer refunds, credits, and replacements accurately and efficiently.
- Collaborate with internal teams to improve the customer experience.
Posted 12d ago
Guest Service Agent (Full-time & Part-time) | Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts
Geelong VIC 3220•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Greet and assist guests with check-in and check-out processes.
- Provide information about hotel amenities and local attractions.
- Handle guest inquiries and resolve complaints in a professional manner.
Posted 12d ago
Guest Service Agent (Communication Centre)
Pan Pacific Hotels Group
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide high quality service to guests throughout their stay.
- Communicate effectively with guests via phone and email.
- Work a rotating roster including AM & PM shifts and weekends.
Posted 27d ago
AUTOMOTIVE PARTS INTERPRETER - MOTOSPECS DANDENONG SOUTH
GPC Asia Pacific (APAC)
Dandenong VIC 3175•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Interpret automotive parts and process customer orders.
- Be the first point of contact for customers, providing exceptional service.
- Contribute to a culture of safety and teamwork.
Posted 19d ago
Client Service Consultant
Slater and Gordon
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a leading personal injury law firm as a Client Services Consultant.
- Provide exceptional customer service in a busy call centre environment.
- Work in a hybrid model with flexible hours.
Posted 19d ago
Contact Centre Specialist
Great Southern Bank
South Yarra VIC 3141•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- First point of contact for inbound customer calls
- Deliver exceptional customer service and promote products
- Work on a rotating roster with flexible working options
Posted 12d ago
Customer Service Consultant
SMAART Recruitment
Melbourne VIC 3004•Casual/Holiday
~$73k(Estimated)
KEY POINTS WE FOUND
- Join a leading Australian organisation specialising in employee benefits and salary packaging solutions.
- Provide exceptional customer service in a busy inbound contact centre environment.
- Work in a hybrid model after training, with a focus on resolving customer enquiries efficiently.