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+60d ago
Senior Superannuation Specialist
Keegan Adams
Sydney NSW 2000•Full time
$80k - $100k
KEY POINTS WE FOUND
- Act as a key superannuation SME and escalation point for complex customer enquiries and issues.
- Manage more complex customer matters end-to-end across phone, email and digital channels.
- Identify recurring customer pain points and provide clear insights that contribute to product, process and customer journey improvements.
Posted 2d ago
Retirement Proposition Lead
Aware Super
Sydney NSW 2000•Full time
$120k - $150k
KEY POINTS WE FOUND
- Lead the development of retirement propositions.
- Collaborate with stakeholders to enhance member engagement.
- Drive strategic initiatives to improve retirement outcomes.