Help Desk & IT Support jobs
222 jobs
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Posted 45d ago
IT Onsite Support Specialist
WSP
Perth WA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide 2nd-level support for end-user devices and applications.
- Ensure day-to-day onsite IT services are operational and available.
- Support onboarding, offboarding and user lifecycle activities.
Posted 13d ago
Senior Digital Workplace Engineer
AC3 Australia
Melbourne VIC 3004•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide professional support and immediate solutions to end users.
- Manage and optimise the request, acquisition, deployment, maintenance, utilisation, and disposal of end user computing devices.
- Work collaboratively with stakeholders and provide Level 2/3 support.
Posted 13d ago
Service Desk Specialist
026 Heidelberg Materials Australia Pty Ltd
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to internal customers via phone and ticketing systems.
- Manage incidents and service requests while ensuring high-quality customer service.
- Participate in an on-call support roster and assist with major incident management.
Posted 45d ago
IT Onsite Support Specialist
WSP
Brisbane QLD•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide 2nd-level support for incidents and service requests across various devices and applications.
- Ensure day-to-day onsite IT services are operational and proactively identify issues.
- Support onboarding, offboarding, and user lifecycle activities, including equipment management.
Posted 13d ago
Help Desk Support
Calleo
VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support to end users.
- Manage incidents, service requests, and escalations in alignment with ITIL processes.
- Collaborate with internal teams to ensure service continuity.
Posted 13d ago
Service Desk Officer
Reece Group
Cremorne VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality IT support to team members across multiple locations.
- Act as the first point of contact for users seeking technical support.
- Log and document incidents and service requests in the ticketing system.
Posted 6d ago
IT SUPPORT INTERN
Study And Work
Melbourne VIC•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 29d ago
Systems Engineer L2
Ambition
NSW•Full time
~$127k - $127k(Estimated)
KEY POINTS WE FOUND
- Provide L2 support across M365 environments and on-prem servers.
- Assist with Azure tasks and deliver core networking support.
- Build strong client relationships and travel to client sites.
+60d ago
Desktop Support Engineer - Sydney
Datacom
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide all aspects of End User Services to customers.
- Log, triage and resolve tickets while keeping users updated.
- Handle identity and access requests and ensure devices are prepared for new starters.
Posted 41d ago
Desktop Support Team Lead
Datacom
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead the desktop support team to ensure performance and technical quality.
- Manage service performance metrics and implement corrective actions as needed.
- Coach team members and establish documented processes for service integrity.
+60d ago
IT Technical Support Coordinator - Port Botany
DP WORLD AUSTRALIA LIMITED
NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide end-user technology support and troubleshooting.
- Manage high-priority incidents and ensure compliance with IT policies.
- Collaborate with the IT team to enhance end-user systems.
Posted 6d ago
Lead Premium Support Specialist - ITSM
OpenText Corporation
Australia•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to customers developing their solutions.
- Act as a single point of contact for support incidents for specific products.
- Build strong relationships with customers to enhance their experience.
Posted 6d ago
Desktop Support Engineer
Morgan McKinley
Sydney NSW 2000•Casual/Holiday
~$114k - $152k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 IT support to students, teachers and administrative staff
- Troubleshoot hardware, software and user access issues
- Support the rollout, configuration and deployment of iPads
Posted 6d ago
Service Desk Engineer - Transitions
Centorrino Technologies
Coburg VIC 3058•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide level 2 support across hardware, software, and network environments.
- Act as a technical escalation point for Service Desk Analysts.
- Contribute to redefining customer experience at Centorrino Technologies.
Posted 6d ago
IT Support Officer
Daracon Group
Newcastle NSW 2300•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide frontline technical support to staff across offices and project sites.
- Support Microsoft 365 applications and assist with user account administration.
- Contribute to ICT projects and deliver exceptional customer service.
Posted 7d ago
ICT Application Support Specialist
Amentum
Alice Springs NT 0870•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level end-user support on various systems.
- Maintain and configure virtual servers, hardware, and user accounts.
- Document IT procedures and generate manuals for custom applications.
+60d ago
IT Support Officer
NAVITAS
Perth WA 6000•Full time
~$73k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide day-to-day technical support to staff and students at the Roe Street campus.
- Assist in maintaining campus technology infrastructure and ensure reliable delivery of IT services.
- Deliver responsive and professional IT support while communicating technical information clearly.
Posted 10d ago
IT Service Desk Analyst
Stratco
Ormeau QLD 4208•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact support for IT issues.
- Troubleshoot and resolve hardware, software, and network problems.
- Maintain asset records and documentation while ensuring customer satisfaction.
+60d ago
Service Desk monitoring - EUC
Pyramid Global Technologies
NSW•Full time
~$71k - $109k(Estimated)
KEY POINTS WE FOUND
- Monitor and manage service desk tickets and escalations.
- Provide 24x7 monitoring of alerts from servers and devices.
- Prepare and maintain reports on incidents and service requests.
+60d ago
Service Desk Analyst
Good People HR Pty Ltd
Australia•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 support for IT issues
- Assist with administrative duties and asset management
- Participate in after-hours on-call roster