Management & Supervisory (Customer Service & Call Centre) jobs
404 jobs
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Posted 4d ago
Team Manager
Westpac
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead a team dedicated to supporting customers impacted by fraud and scams.
- Drive exceptional customer outcomes and improve team capabilities.
- Manage people, processes, risks, and dependencies effectively.
Posted 2d ago
Receptionist
BelgraviaPRO
South Stradbroke QLD 4216•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Manage hospitality at South Stradbroke Island campground
- Deliver exceptional customer service face to face and over the phone
- Assist with administrative tasks and use in-house booking system
Posted 41d ago
Vermont Centre Manager
Kennards Self Storage
Vermont VIC 3133•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the storage facility
- Deliver outstanding customer service and sales
- Maintain high standards of cleanliness and safety
+60d ago
Security Officer
Wilson Security
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Monitor vehicular traffic and conduct mobile patrols.
- Respond to emergency situations and report hazards.
Posted 44d ago
Monitoring Centre Operator
SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic monitoring centre team providing 24/7 security surveillance.
- Monitor alarms and CCTV, identify incidents, and liaise with police and clients.
- Opportunities for career growth and skill development in a supportive environment.
Posted 17d ago
Security Officer - Central QLD - Emerald, Rockhampton and Gladstone
Wilson Group
Brisbane QLD•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors and clients.
- Conduct building patrols and monitor CCTV and access control systems.
- Respond to emergency situations and manage contractors.
Posted 5d ago
Ticketing and Accreditation Manager
Sydney Showground
Sydney Olympic Park NSW 2127•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage ticketing and accreditation operations for various events.
- Collaborate with event organisers and ticketing providers to ensure smooth access for patrons.
- Identify opportunities for system and process improvements in event operations.
Expiring in 1d
Senior Tourism Officer (Term Contract 2 Years Part Time)
Lithgow City Council
Lithgow NSW 2790•Part time
~$350k+(Estimated)
KEY POINTS WE FOUND
- Coordinate day-to-day tourism service delivery and maintain customer service standards.
- Assist in the delivery of information and booking services for visitors.
- Manage financial reconciliations and reporting for tourism operations.
Posted 51d ago
Customer Care Manager
Rentokil Initial
Perth WA 6000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage high-level account escalations and prevent contract cancellations.
- Monitor retention metrics and maintain accurate records.
- Identify upselling opportunities to boost commission earnings.
Posted 13d ago
Parts Advisor - Automotive
Volare Recruitment
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist technicians and Service Advisors with parts enquiries, quotations and orders.
- Identify and source the correct parts using catalogues and computer systems.
- Handle enquiries from retail customers over the phone and via email.
Posted 12d ago
Loss Prevention Officers | Melbourne
David Jones
North Melbourne VIC 3051•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Monitor and implement risk management policies
- Conduct incident reporting and stock loss management tasks
- Build relationships with local police and retailers to enhance store safety
+60d ago
Manager, Customer Support
Ingram Micro
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the APAC customer support team.
- Drive escalations to resolution and monitor support KPIs.
- Coach and develop the support team while improving workflows.
Expiring in 2d
Manager, Customer Experience Improvement
Westpac
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead design sprints to improve customer experience.
- Collaborate with stakeholders to develop innovative solutions.
- Utilise data-driven design methodologies to influence strategic improvements.
Posted 14d ago
Security Officer
Wilson Group
ACT•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide strong customer service solutions to visitors, contractors, and clients.
- Proactively monitor CCTV and access control systems while conducting building patrols.
- Respond to emergency situations and manage contractors and deliveries.
+60d ago
Security Officers- Truganina and Footscray
Wilson Security
Melbourne VIC 3004•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Control room operations requiring a valid VIC security license.
- Perform access control and static duties with CCTV patrols.
- Must have 24-7 availability and a minimum of 1-2 years experience in covert operations.
Posted 21d ago
Sales and Service Client Services, Off
State Street Corporation
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver high-quality services and solutions to clients.
- Manage client relationships and operations, addressing escalated issues.
- Drive project work to improve client service and operational efficiency.
+60d ago
National Operations Centre Operator - Security
Wilson Security
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate and dispatch mobile patrol services across Australia.
- Monitor field officer welfare and manage escalated incidents.
- Communicate professionally with clients and maintain service delivery standards.
Posted 59d ago
Customer Experience Manager - Dan Murphy's Ascot Vale
Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Motivate and lead your team to deliver a world class customer experience.
- Encourage team to invest in education and dream big about their career.
- Create an environment that enables team to come as they are, fostering diversity.
Posted 12d ago
Customer Care Manager
T2 Tea
Collingwood NSW 2850•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead customer care across multiple channels including email, chat, and social media.
- Implement AI and automation to enhance customer service efficiency.
- Manage a small team while ensuring customer satisfaction and insight reporting.
Posted 28d ago
Security Officers – South East Melbourne & CBD
MSS Security Pty Ltd
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join MSS Security as a Full-Time Reliever in South East Melbourne & CBD.
- Protect critical Defence sites and support operational coverage.
- Opportunities for both experienced professionals and those new to the security industry.