Administration & Client Support Assistant
- Support the team with pre-renewal administration and follow up on outstanding information.
- Liaise with clients and brokers via phone and email, ensuring documentation is accurate and compliant.
- Provide general administration and customer service support in a high-volume environment.
Administration & Client Support Assistant
Mittagong | Southern Highlands | Full-Time | Office-Based
Are you an organised, switched-on administrator who enjoys working in a busy environment?
We are seeking an Administration & Client Support Assistant to join a professional and growing insurance services business based in Mittagong.
This is a varied role that sits between administration, customer service and insurance support. It is not a technical underwriting or accounting position, but does involve working with numbers, data, documentation and systems.
The Role
You will be responsible for supporting the team with:
- Pre-renewal administration and following up outstanding information
- Liaising with clients and brokers by phone and email
- Checking supporting documentation and ensuring information is accurate and compliant
- Processing data, calculations and entering information into systems
- Cross-checking information and identifying discrepancies
- Following up outstanding documentation and requests
- Providing general administration and customer service support
This is a high-volume role where accuracy, organisation and the ability to manage competing priorities are essential.
About You
You will have strong administration skills and exceptional attention to detail, along with:
- Confidence working with numbers and calculations
- Accurate data entry and computer skills
- Excellent communication and customer service skills
- The confidence to make phone calls and follow up information
- The ability to work efficiently in a fast-paced environment
- A proactive and organised approach to your work
Insurance experience is advantageous but not essential. We are looking for someone with the right attitude, attention to detail and ability to learn.
Click on the link to apply.
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