Branch Assistant

• Varied & Hands-On Role
• Small, Close-Knit Team
• Competitive Salary & Great Benefits

Join Our Team at Tradelink Caloundra! 

At Tradelink Caloundra, we're looking for a motivated and reliable Branch Assistant to join our team. This is a varied, hands-on opportunity for someone who enjoys working with people, keeping things organised and being involved in all aspects of branch operations. Plumbing or trade industry experience would be an advantage, but it's not essential – the right attitude and willingness to learn are what matter most. 

You'll be part of a small, close-knit team, helping keep the branch running smoothly while providing great service to plumbing trade customers and the general public. From serving customers and processing orders through to managing stock, preparing quotes and picking and packing orders, you'll have plenty of variety in your day. 

This is a full-time, permanent position based in Caloundra, QLD. 

Hours: Monday to Friday. The branch operates from 6:00am to 4:00pm, with staggered start and finish times. An earlier start is preferred for this position. 

Your responsibilities:  
• Provide friendly and helpful customer service to plumbing trade customers and the general public. 
• Serve customers in branch and assist with their product and order enquiries. 
• Process customer orders and prepare quotes. 
• Follow up with customers as required. 
• Assist with stock management, inventory control and incoming deliveries. 
• Pick and pack customer orders accurately and efficiently. 
• Help maintain a tidy, safe and organised warehouse and branch environment. 
• Provide general support across branch operations as required. 

What you’ll need to succeed:  
• A positive, reliable and hands-on attitude. 
• Good customer service and communication skills. 
• A willingness to learn, take initiative and have a go. 
• A team-focused approach and the ability to work well in a small, close-knit team. 
• Good organisation and attention to detail when processing orders and managing stock. 
• A current driver's licence (essential). 
• Plumbing, trade or warehouse experience would be an advantage, but is not essential. 
• A forklift licence is not required; the branch uses a walkie stacker. 

Why Join Tradelink Caloundra? 
This is a great opportunity to join a small branch team where you'll have a varied role and make a real contribution to the day-to-day running of the business. You'll work closely with the Profit Centre Manager and another team member, with the opportunity to build your product knowledge and develop your skills across customer service, stock and branch operations. 

Your new Company:  
Tradelink isn't just another business – we're a dynamic powerhouse with more than 200 locations and over 1,300 team members across Australia. We reward hard work, invest in our people, and create opportunities for career progression. 

Our team members benefit from: 
• Superannuation on top of your base salary. 
• Opportunity to participate in profit share after the first 12 months, subject to performance. 
• Ongoing learning and development within the branch and wider business. 
• The chance to build a rewarding career with a respected Australian trade brand. 

For more information, visit: ******************** 
 
Ready to apply? 
If you're reliable, positive and enjoy a hands-on role where no two days are quite the same, we'd love to hear from you. Apply now with your resume. 

Please note: Only successful candidates will be contacted for the next stage of the recruitment process.