Customer Service & Call Centre jobs
• The average pay for Customer Service & Call Centre jobs is $60K per year.
• Entry-level positions start at $30K per year, while the most experienced workers can earn up to $198K per year.
• 1,453 companies are currently advertising Customer Service & Call Centre jobs including Hays, Domino's, Compass Group, Randstad and Westpac.
• Top skills include CONTACT CENTRE, OPERATIONS, TIME MANAGEMENT, CUSTOMER SERVICE REPRESENTATIVE and MICROSOFT OFFICE.
• Entry-level positions start at $30K per year, while the most experienced workers can earn up to $198K per year.
• 1,453 companies are currently advertising Customer Service & Call Centre jobs including Hays, Domino's, Compass Group, Randstad and Westpac.
• Top skills include CONTACT CENTRE, OPERATIONS, TIME MANAGEMENT, CUSTOMER SERVICE REPRESENTATIVE and MICROSOFT OFFICE.
Showing 1 - 20 of 8368 jobs
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Posted 53d ago
Full time
·
Permanent
$55,000
$55,000 base per annum + super
Key points we found
- Join a vibrant team representing Services Australia in a customer support role.
- Provide assistance through inbound and outbound calls, ensuring customer satisfaction.
- Enjoy career growth opportunities with comprehensive training and a supportive environment.
Posted 20d ago
Permanent
·
Contract
$37 - $37.13/hr
Above avg.
Key points we found
- Seeking a motivated and reliable Call Centre Operator for immediate start.
- Handle high-volume inbound calls and resolve customer queries efficiently.
- Work in a fast-paced CBD environment with a rotating roster.
Posted 16d ago
Casual/Holiday
$37 - $43/hr
Above avg.
Key points we found
- Provide exceptional customer service across various channels.
- Handle enquiries and resolve issues efficiently.
- Collaborate with team members to ensure smooth operations.
Posted 24d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
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Key points we found
- Fast-paced, hands-on Customer Service / Internal Sales role.
- Support customers, sales representatives, and internal teams to ensure accurate order processing.
- Manage customer concerns and contribute to continuous improvement initiatives.
Posted 23d ago
Permanent
·
Contract
$40 - $41/hr
Above avg.
Key points we found
- Develop and review policies and procedures regarding customer relations and service delivery.
- Manage and train staff to maintain high service standards.
- Collaborate with internal units to identify and meet evolving customer expectations.
Posted 16d ago
Full time
$78,000 - $79,000
Above avg.
Key points we found
- Join a leading concrete business as a Customer Service Officer in Townsville.
- Provide exceptional customer service and support in a high-volume order-taking environment.
- Collaborate with a supportive team and enjoy genuine career advancement opportunities.
Posted 26d ago
Full time
$38 - $99/hr
Above avg.
Key points we found
- Deliver exceptional, personalised service to customers.
- Engage in proactive conversations to understand customer goals.
- Ensure compliance and accuracy in transactions and applications.
Posted 18d ago
Contract
·
Temporary
$37 - $39/hr
Above avg.
Key points we found
- Be the first point of contact for customers with escalated inquiries.
- Listen with empathy and provide solutions for complex situations.
- Help shape and improve the customer experience.
Posted 25d ago
Temporary
·
Permanent
$38 - $99/hr
Above avg.
Key points we found
- Deliver friendly and professional service to customers in a fast-paced environment.
- Facilitate personal banking transactions with attention to detail.
- Educate customers on digital banking platforms.
Posted 13d ago
Contract
·
Temporary
$37 - $39/hr
Above avg.
Key points we found
- Provide excellent customer service for escalation calls including hardship.
- Manage inquiries for existing customers relating to mortgages.
- Contribute to the development and continuous improvement of customer experience.
Posted 31d ago
Temporary
·
Contract
$38.99/hr
Above avg.
Key points we found
- Join a Big 4 Bank in a customer service role within Mortgage Operations.
- Provide exceptional service to personal and business clients.
- Enjoy a hybrid working environment with long-term progression opportunities.
Posted 11d ago
Contract
·
Permanent
$37.13 - $38.13/hr
Above avg.
Key points we found
- Lead engaging interactions in a busy contact centre.
- Understand member needs to provide positive experiences and appropriate resolutions.
- Guide members through various options related to superannuation products.
Posted 37d ago
Casual/Holiday
·
Contract
Similar jobs pay
~$127k pro rata
$500 + super
Key points we found
- Lead a high-performing Customer Service Contact Centre team in a banking environment.
- Drive team performance and ensure outstanding customer outcomes.
- Manage day-to-day operations and report to senior leadership.
Posted 23d ago
Permanent
·
Contract
$45 - $46/hr
Above avg.
Key points we found
- Operate within a high-volume inbound and outbound contact centre environment.
- Detect, investigate, and mitigate fraudulent activity while assisting customers with their queries.
- Ensure compliance with regulatory requirements and internal banking policies.
Posted 27d ago
Full time
·
Contract
Similar jobs pay
~$74k
[]
Key points we found
- Provide clear advice and support to participants and stakeholders.
- Manage and resolve participant matters in line with relevant legislation.
- Deliver front reception support and assist with self-help kiosks.
Posted 30d ago
Full time
$68,000 - $72,000
Above avg.
Key points we found
- Become an outbound customer service representative in a financial institution.
- Build and maintain strong relationships with customers while managing collections accounts.
- Provide quality resolution of disputed accounts and negotiate with clients.
Posted 38d ago
Full time
·
Contract
Similar jobs pay
~$71k
[]
Key points we found
- Answer inbound customer calls and action customer emails in a contact centre environment.
- Handle difficult calls and customer complaints, escalating issues where required.
- Process general enquiries and gas connection requests accurately and on time.
Posted 17d ago
Casual/Holiday
·
Contract
Similar jobs pay
~$79k pro rata
[]
Key points we found
- Serve high-level banking clients in a concierge role.
- Deliver exceptional colleague and customer experience across on-site workplace services.
- Professionally welcome board members and VIP guests in a premium corporate environment.
Posted 19d ago
Full time
·
Permanent
Similar jobs pay
~$65k
$65K + Super + Bonus
Key points we found
- Provide face-to-face service to customers in a professional office environment
- Build rapport and understand customer needs through meaningful conversations
- Identify and introduce suitable products or services that add value to the customer
Posted 25d ago
Temporary
·
Contract
$45 - $46/hr
Above avg.
Key points we found
- Operate within a high-volume inbound and outbound contact centre environment.
- Responsible for frontline detection, investigation, and mitigation of fraudulent activity.
- Monitor real-time alerts and assist customers with their queries.
- …