Business Manager
- Lead the delivery of security services across client sites.
- Build and maintain client relationships while ensuring service delivery standards are met.
- Develop a strong leadership team and identify growth opportunities within the existing portfolio.
About the Company
As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.
Competitive salary including Car Allowance | free on-site parking
Join one of Australia's largest security companies and an Employer of Choice
Excellent employee benefits including Fitness Passport
About the role
The position is primarily responsible forproviding the delivery of security services across a portfolio of clients in SA. Reporting to the Operations Manager, this is a senior leadership role with accountability for service delivery, client relationships, workforce performance, safety, compliance, profitability and growth. You will lead through a strong management team, maintain visible presence with clients and employees and translate contractual commitments into consistent, commercially sound operational outcomes.
Duties include but are not limited to:
Lead the end-to-end delivery of security services across client sites.
Ensure contractual service levels, customer expectations and operational standards are consistently achieved.
Build trusted relationships with clients and stakeholders, resolve issues and continuously improve service delivery.
Develop and maintain a strong leadership team by providing guidance, coaching and professional development to frontline employees.
Identify and convert growth opportunities within existing portfolio
Support new customer acquisitions, and contribute to proposals, quotations and tender submissions
Champion health, safety, wellbeing and environmental performance through proactive risk management
Ensure compliance with security licensing, contractual obligations, relevant Award requirements and Company policies
Skills & experience
Previous experience in security or a comparable labour intensive service environment.
Extensive experience managing a large workforce.
Proven experience in dealing with client contracts, service delivery, financial performance and operational risk
Business development capability with experience in identifying growth opportunities, contributing to proposals, quotations and tenders.
Highly developed communication, negotiation, influencing and conflict resolution skills.
Relevant qualifications in leadership management and/or business management
A current SA driver's licence
Australian Citizen with a NV1 clearance (or willing to obtain)
How to apply
MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.
We are proud to:
be certified by the Workplace Gender Equality Agency,
be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.
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