Business Support Officer

Employ exceptional customer service in this dynamic client-facing role that drives DCP's business capabilities.

• Part-time temporary vacancy available until 25 June 2027
• Be a friendly point of contact for clientele
• Conduct crucial business functions that heightens productivity.

Role Status: Part-time temporary vacancy available until 25 June 2027

Remuneration: ASO2 ($66,442 - $69,504) plus 12% superannuation

Role Details:

Please note that this is a backfill role.

As a Business Support Officer situated in St Marys (Inner South Office), you will execute vital administrative functions that strengthens the ongoing efficiency of the department. You will utilise an array of Microsoft Office tools to maintain accurate staff records and generate monthly expenditure reports.

The team are seeking an enthusiastic individual, who can manage difficult situations by employing suitable conflict resolution strategies. Your high-interpersonal skillset and can-do attitude will bolster stakeholder engagement and facilitate meaningful outcomes for the directorate.

This is a single vacancy offered at a part-time capacity of 22.5 hours per week.

In this role, you will:

• Maintain salary information systems, records, meeting minutes, and employment contract letters
• Liaise with an array of stakeholders via telephone and email to fulfill business needs
• Develop and enhance internal records management and office systems
• Analyse workforce data and construct timely reports and statistics to increase operational efficiency.

About you:

• You are highly proficient in Microsoft Office programs, such as Excel, Word and Outlook
• You possess exemplary interpersonal skills when liaising with a variety of internal and external stakeholders
• You can implement appropriate conflict resolution strategies to manage difficult situations
• You are highly organised to fulfill workload obligations
• You have exceptional teamwork capabilities to create a positive workplace environment predicated on inclusivity and harmony.

Why You’ll Love It Here - DCP Benefits That Matter:

At DCP, these are just some of the benefits you’ll enjoy:

• A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
• Flexible working options with tailored arrangements to help you balance work and life
• Paid Parental and Partner Leave – additional paid time to support you and your growing family
• Recognition and Growth – we celebrate your achievements and open doors to development across DCP
• Salary Packaging – reduce your taxable income with a range of pre-tax benefits
• Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
• Wellbeing Support - confidential Employee Assistance Program services for you and your family.

See our full list of benefits.

About DCP

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

• You must have a current Working With Children Check
• You must have a current Australian driver’s licence and a willingness to drive is essential.

For a successful application you will need to respond to all points listed under the your capabilities section of the attached role description. Please also note any special conditions that may be listed.

Want to know more?

Contact Brooke Rollins – Business Manager for a confidential discussion

Via tel: (08) 8177 4400 or email: brooke.rollins@sa.gov.au

Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported.

To apply for this role, please click on the apply button to be redirected to the DCP Career Portal.

Applications close: 18 October 2026, 11:00 PM