Cafe Manager
- Manage daily cafe operations, including food and beverage service, bookings, events and opening and closing procedures.
- Lead staff recruitment, training, rostering and performance while maintaining customer service, food safety and workplace safety standards.
- Oversee purchasing, stock, suppliers, budgets and costs, and implement strategies to improve profitability and customer satisfaction.
We are seeking an experienced and motivated Cafe Manager to oversee the daily operations of our cafe. The successful candidate will be responsible for managing staff, maintaining high customer service standards, coordinating food and beverage operations, and ensuring the smooth and efficient running of the business.
This is an excellent opportunity for an experienced hospitality professional with strong leadership, organisational and operational management skills.
Key Responsibilities and Duties
The Cafe Manager will be responsible for:
- Planning, organising and controlling the daily operations of the cafe.
- Managing and supervising cafe staff, including recruitment, training, rostering and performance management.
- Preparing staff rosters and allocating duties to ensure adequate staffing levels.
- Monitoring employee performance and ensuring compliance with workplace policies and procedures.
- Managing purchasing, stock control, inventory levels and supplier relationships.
- Overseeing food and beverage preparation and service to maintain quality and consistency.
- Ensuring compliance with food safety, workplace health and safety, and relevant hospitality regulations.
- Maintaining customer service standards and addressing customer complaints and feedback.
- Monitoring revenue, expenditure, budgets and operational costs.
- Implementing strategies to improve business performance, profitability and customer satisfaction.
- Coordinating bookings, functions, special events and promotional activities.
- Maintaining cleanliness, presentation and general upkeep of the cafe.
- Ensuring opening and closing procedures are completed efficiently.
- Liaising with suppliers, contractors and management to ensure smooth business operations.
Skills and Experience
The ideal candidate will have:
- Demonstrated experience in cafe, restaurant or hospitality management.
- Strong leadership and staff management skills.
- Excellent communication and customer service abilities.
- Experience in staff rostering, stock management and cost control.
- Knowledge of food safety and workplace health and safety requirements.
- Strong organisational, problem-solving and decision-making skills.
- The ability to manage a fast-paced hospitality environment.
- Own reliable transportation is essential, as the successful candidate must be able to travel to and from the workplace independently.
Remuneration and Benefits
- Annual salary between $80,000 and $90,000, depending on skills and experience.
- Full-time employment.
- Opportunity to work within an established hospitality business.
Sponsorship
Employer sponsorship may be available to the right candidate, subject to eligibility and relevant immigration requirements.
How to Apply
Interested candidates are encouraged to submit their resume outlining their relevant qualifications, experience and suitability for the position.
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