Community Hearing Advisor - Forest Hill
- Attract new clients across Forest Hill, Doncaster and Knox through promotional events, national campaigns and outbound calling.
- Conduct hearing checks at screening events and build relationships with referrers, community groups and other stakeholders.
- Work with Hearing Centre and Sales teams, using strong organisation, customer service and communication skills.
Community Hearing Advisor - Forest Hill
- Permanent, full-time position
- Fluency in English & Mandarin essential, Cantonese also desirable
- Competitive base salary + 15.4% super + KPI based performance rewards
- Supporting Forest Hill area and Chinese community events across greater metropolitan Melbourne
About the opportunity
This role will support our Forest Hill, Doncaster and Knox Hearing Centres as well as Chinese community events across greater metropolitan Melbourne.
As a Community Hearing Advisor, you will work alongside the local Hearing Centre and Sales teams. You’ll enjoy a variety of activities including attracting new clients to Hearing Australia through running successful events, leveraging national campaigns, conducting outbound call campaigns, and building strong relationships with stakeholders & referrers such as GP practices, retail pharmacies, retirement villages and community groups.
Community Hearing Advisors organise and lead promotional opportunities that include conducting hearing checks at screening events and proactively managing key stakeholders / referrers within their territory.
About you
We believe to be successful in this role you will:
- Be fluent in both English and Mandarin, Cantonese would also be desirable
- Hold a current driver licence and own a reliable vehicle
- Have a sales and marketing background in the healthcare industry (highly desirable but not essential)
- Be a Team Player as you will be working with many different teams throughout Hearing Australia
- Possess strong organisational and computer skills, and the ability to multitask
- Experience with planning events to exceed targets
- Demonstrate excellent people skills, a passion for exceptional customer service and the ability to develop and maintain mutually rewarding relationships with our clients and stakeholders
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