Concierge Services Supervisor

The Star Entertainment Group · Gold Coast · Full time
Posted 1d ago

Concierge Services Supervisor

The Star Entertainment Group
Gold Coast

·

Full time

~$65k - $78k(Estimated)
The Star Entertainment Group Logo
KEY POINTS WE FOUND
  • Assist with leading the daily operations of the Porter Valet team at The Star Gold Coast.
  • Help deliver positive guest experiences and promote the property as an entertainment destination.
  • Bring leadership experience, strong communication skills, knowledge of hotel check-in systems and a current Australian open driver's licence.

Join The Star Gold Coast as a Concierge Services Supervisor, where you will you will assist with leading the daily operations of the Porter Valet team to ensure a positive guest experience as well as playing a key role in promoting The Star Gold Coast as a leading entertainment destination.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

  • Complimentary meal on site every day including hot meals, sandwich bar and more
  • Uniform laundered and ready for you daily on property
  • Competitive hourly rate, plus penalty rates for nights, weekends and public holidays
  • Discounted parking available
  • Up to 30% discounts across our award-winning restaurants and accommodation
  • An organisation that values diversity, teamwork and being your best self
  • Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
  • Five weeks of paid Annual Leave for team members who meet the definition of shift worker

What we are looking for

  • Passion to deliver outstanding guest experiences
  • Experience in a leadership position with the ability to motivate and engage the team
  • Knowledge of hotel check-in systems (Opera highly regarded)
  • Excellent verbal and written communication skills
  • A current Australian open drivers' licence 

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.

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Skills

0 of 9 matched
Guest serviceHotel check-in systemsOpera pmsPorter operationsTeam leadershipTeam motivationValet operationsVerbal communicationWritten communication

Licenses & certifications

0 of 1 matched
Current australian open drivers licence

Perks & benefits

0 of 8 matched
Competitive hourly rateComplimentary daily mealsDaily uniform launderingDiscounted parkingDiscounts at restaurants and accommodationFive weeks of paid annual leave for eligible shift workersLifestyle discountsPenalty rates for nights, weekends and public holidays

Star Entertainment Group Limited

Star Entertainment Group Limited Logo