Credit Officer
- Manage customer accounts, reconciliations, payment allocation and receipting, and follow up overdue balances.
- Respond to customer and internal enquiries, support credit checks and job approvals, and maintain timely shared inbox service.
- Bring a positive, organised and detail-focused approach, with experience in accounts, credit, finance administration or customer service advantageous.
We're partnering with a well-established national business to recruit a Credit Officer to join its national finance team.
This is a great opportunity to join a supportive and collaborative team where cultural fit, attitude and a willingness to learn are just as important as technical experience.
About the role
Reporting to the Credit Manager, you'll play an important role in supporting the day-to-day credit function, managing customer accounts and working closely with internal sales teams and external customers.
Your responsibilities will include:
- Managing customer accounts and maintaining accurate account information.
- Performing bank and account reconciliations.
- Allocating and receipting customer payments.
- Monitoring outstanding balances and following up on overdue accounts.
- Sending customer statements and payment reminders.
- Assisting with debt collection and placing accounts on hold where required.
- Responding to internal and external customer queries.
- Supporting job approval and account checks.
- Managing a shared inbox and ensuring customer enquiries are actioned in a timely manner.
About you
We're looking for someone with a positive attitude who enjoys being part of a team and building relationships with a range of stakeholders.
You'll ideally bring:
- Previous experience in an accounts, credit, finance administration or customer service role.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent communication skills and a friendly, approachable manner.
- Confidence managing a high volume of emails and customer enquiries.
- Strong attention to detail and a proactive approach to problem-solving.
- A positive, can-do attitude and willingness to learn new systems and processes.
- The ability to work both independently and collaboratively.
Previous credit experience would be advantageous, but it's not essential. The business is happy to provide training on its internal systems, processes and industry-specific requirements. Most importantly, we're looking for someone who is enthusiastic, enjoys interacting with others and wants to contribute to a positive team environment.
What's on offer?
- Salary of $70,000-$75,000 + Super.
- Friendly, inclusive and supportive team environment.
- Paid birthday leave.
- Paid parental leave.
- Ongoing learning and development opportunities.
- The opportunity to build your career within an established national business.
How to apply
If you're looking for an opportunity to develop your finance career and join a business that genuinely values its people, we'd love to hear from you! Please submit your resume via the apply button.
Please note: Applicants must have full working rights in Australia and be willing to undergo a National Police Check.
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