Customer Service and E-Commerce Officer

Customer Service role with a blend of administration, online order support and operational responsibilities.

Your new company
Join a well-established organisation within the education sector that provides essential services to students, staff and visitors. Working in a busy, customer-focused environment, you'll play an important role in delivering a positive experience while supporting daily operations.

Your new role

Your responsibilities will include:

• Providing face-to-face, phone and email customer service
• Processing sales transactions, customer enquiries, orders, returns and exchanges
• Assisting with online order processing and fulfilment
• Supporting daily retail and store operations
• Monitoring stock levels and assisting with inventory activities
• Maintaining accurate records and product information
• Assisting with general administration and operational support tasks

What you'll need to succeed

• Previous experience in customer service, retail or administration
• Strong communication and interpersonal skills
• Confidence using computer systems and learning new technology
• Excellent organisational skills and attention to detail
• A proactive and adaptable approach to work
• The ability to work effectively in a fast-paced environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact me at sumaita.islam@hays.com.au for a confidential discussion on your career.#3022535