Administration Team Leader

Eastern Health · Burwood East VIC 3151 · Full time
Posted 3d ago

Administration Team Leader

Eastern Health
~$85k - $100k(Estimated)
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KEY POINTS WE FOUND
  • Lead administrative teams and coordinate daily workflows for specialist clinics across Peter James Centre and Wantirna Health.
  • Support operational activities, workforce coordination, system administration, reporting and data quality, including HMS and fleet-related processes.
  • Improve services and provide professional administrative support to patients, carers, clinicians and other stakeholders.

Administration Team Leader – Care@ Home

  • Temporary Full Time | 12 months fixed term | February 2027 – February 2028 
  • Peter James Centre (PJC) and Wantirna Health (WH) | Carparking available onsite
  • Lead the day-to-day operations of the Community Rehabilitation Program (CRP) and Subacute Ambulatory Care Services (SACS) Specialist Clinics

Eastern Health is one of Victoria's largest public health services. As a values-led, integrated service united by our Healthier Together promise, we deliver high-quality care, support and service to a broad and diverse community across Melbourne’s east and beyond.

About the role 

This is an exciting opportunity for an experienced administrative professional to lead the day-to-day operations of the Community Rehabilitation Program (CRP) and Subacute Ambulatory Care Services (SACS) Specialist Clinics across Peter James Centre and Wantirna Health. 

Working closely with the Administration Team Leader, SACS Angliss/Yarra Ranges Health, you will provide leadership and support to administrative staff, coordinate workloads and processes, contribute to service improvement initiatives, and ensure high-quality administrative support for patients, carers and clinicians. 

Key responsibilities include: 

  • Leading and supporting the SACS administrative teams across Peter James Centre and Wantirna Health. 
  • Coordinating administrative workflows and staff workloads. 
  • Supporting the Manager, SACS Clinics and Access with operational and administrative activities. 
  • Monitoring data quality, reporting, and system administration within HMS. 
  • Managing other admin tasks such as fleet car, transport and FMIS-related processes. 
  • Responding to enquiries from patients, carers, clinicians, and other stakeholders. 

This role is ideal for someone who enjoys leading teams, improving processes, and delivering excellent customer service in a busy healthcare environment. 

What you’ll bring

To be successful in this role you will possess: 

  • Demonstrated experience in administrative leadership within a healthcare or community services environment. 
  • Proven ability to lead, support, and develop administrative staff to achieve service objectives. 
  • Strong organisational, planning, and problem-solving skills, with the ability to manage competing priorities and delegate effectively. 
  • Excellent communication and interpersonal skills, with a commitment to providing high-quality customer service. 
  • A high level of attention to detail, accuracy, and professionalism. 
  • Demonstrated experience leading quality improvement initiatives and contributing to service development. 
  • Sound understanding of administrative systems, processes and workforce management practices. 
  • The ability to foster a positive team culture and build effective relationships with clinicians, managers, and key stakeholders is important. 

What we offer

Being part of Eastern Health means belonging to a welcoming team of healthcare experts. We offer a range of benefits including:

  • Investment in your career through continuous learning, mentoring, professional development, and opportunities to progress into specialist, leadership or advanced practice pathways. 
  • Work-life balance with flexible working arrangements, study and professional development leave, and leave purchasing options.
  • Wellbeing support through fitness programs, confidential employee assistance services for you and your family, and 24/7 access to a range of support resources.
  • Financial incentives to help you make the most of your earnings, including salary packaging through Maxxia, novated leasing options, and employee discounts on health insurance, banking and more.

Interested in joining us? 

If this opportunity feels like the right fit for you, we'd encourage you to apply and share what you can bring to the role. 

You must be eligible to work in Australia. Applications are reviewed as they are received, so we encourage early applications as the advertisement may close prior to the closing date.

Shortlisted candidates will be contacted to arrange an interview, and all applicants will be advised of the outcome of their application. Appointment to this position is subject to a satisfactory National Police Check, compliance with mandatory vaccination requirements, including annual influenza vaccination, and evidence of immunity to vaccine-preventable diseases where required.

Click here to view our Candidate Guide and learn more about our recruitment process.

Our commitments

  • We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability across the communities we serve and within our Eastern Health team.
  • We provide a culturally safe and welcoming environment for Aboriginal and Torres Strait Islander employees.
  • As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
  • We are shaping a culture that delivers exceptional care for our community, and an exceptional experience for all the people who make it possible.

Please click here for the position description link

Contact Person: Birgitte Bowers

Contact Email: birgitte.bowers@easternhealth.org.au

Job Posting End Date: 16/12/2026

Need help submitting your application?

Contact the person listed in the advertisement above for any queries related to the role or for any adjustments you may require during the recruitment process.

Or contact our Talent Acquisition team for support on (03) 9955 7555 (option 1) or talentacquisition@easternhealth.org.au for any assistance with your application.

Our Values in Action
Respect for all | Safe and welcoming | Partnering in care | Innovate, learn and lead

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Skills

0 of 17 matched
Administrative team leadershipAttention to detailCustomer serviceData qualityDelegationExcellent communication skillsHealthcare administrationHms system administrationOrganisationPlanningProblem solvingQuality improvementReportingService developmentStakeholder relationship managementWorkflow coordinationWorkforce management

Perks & benefits

0 of 10 matched
Career development and mentoringEmployee assistance servicesEmployee discountsFitness programsFlexible working arrangementsLeave purchasing optionsNovated leasingOnsite car parkingSalary packagingStudy and professional development leave

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