Organisation and Methods Analyst
- Review and analyse organisational systems and workflows.
- Identify opportunities for process improvements and develop recommendations.
- Collaborate with staff and managers to implement approved changes.
About the Position
Stanford Institute of Technology is seeking an Organisation and Methods Analyst to review how work moves across the organisation and recommend practical improvements. The role will analyse organisational systems, procedures and workflows, with a focus on efficient, consistent service delivery in an education and training environment.
You will work with managers and staff to understand current practices, document processes, identify bottlenecks and support approved improvements.
The successful candidate will be responsible for analysing business operations, reviewing organisational processes and procedures, and identifying opportunities to improve efficiency, effectiveness and service delivery.
Key Responsibilities
- Help develop objectives, strategies and plans that support service quality and the effective use of organisational resources.
- Consult with staff, managers and other relevant stakeholders to understand operational issues and improvement needs.
- Analyse organisational systems, structures, methods, procedures and the way teams use them.
- Observe work practices and map processes across different levels of the organisation.
- Review administrative, clerical and service workflows, comparing current and proposed methods.
- Identify opportunities to improve processes and develop practical recommendations.
- Analyse workflow charts, records, reports, manuals and job descriptions.
- Prepare proposals to revise procedures, improve workflows, clarify responsibilities and address organisational issues.
- Support approved changes by updating instructions, procedure manuals and other documentation.
- Review operating procedures, identify departures from agreed standards and advise management.
- Prepare reports and recommendations based on analysis of systems, processes and work practices.
- Support managers and staff to implement and review approved improvements.
- As relevant to the organisation’s current priorities, map and improve processes such as student enquiries, admissions, enrolment, course administration and student support.
- Review hand-offs between academic, administrative and technical service teams, and recommend ways to improve coordination, information flow and accountability.
- Help maintain clear, consistent procedures and records that support reliable service delivery and organisational reporting.
Skills and Experience
- A relevant qualification in business, management, information systems, engineering (including Computer Engineering), or a related discipline; or an equivalent combination of qualifications and relevant experience.
- Demonstrated experience in organisation and methods analysis, business or process analysis, workflow improvement, or a related role.
- Ability to examine processes, identify problems and develop workable recommendations.
- Strong written communication, report-writing and documentation skills.
- Clear communication and stakeholder engagement skills.
- Ability to work independently and collaboratively with managers and staff.
- Strong attention to detail and organisational skills.
- Experience in a technical, IT service or education and training environment would be useful.
What We Offer
- Full-time employment with an established education and training organisation.
- Competitive salary plus superannuation.
- The opportunity to contribute to process improvement and organisational development.
- A professional and collaborative working environment.
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