Office Manager

Office Manager

XIN SPORTS PTY. LTD. (Trading as Stadium Sports)

Location: Melbourne, Australia

Employment Type: Full-Time, Permanent

Salary: $85,000 per annum plus superannuation

About the Company

XIN SPORTS PTY. LTD., trading as Stadium Sports, operates in the sporting goods retail industry, providing customers with access to a range of sports-related products through its retail and online sales operations.

Through its online shopping platform, Stadium Sports caters to customers seeking sporting equipment and related products. The business requires effective coordination of its administrative, operational and office management functions to support its day-to-day activities, maintain efficient business processes and facilitate communication between customers, suppliers, employees and other business stakeholders.

About the Role

Stadium Sports is seeking an experienced and organised Office Manager to oversee and coordinate the company's administrative and office operations.

The successful candidate will organise office resources, implement and review administrative procedures, supervise office personnel, and coordinate operational activities to ensure the business runs efficiently.

This position requires strong organisational and communication skills, the ability to manage competing priorities and the capacity to communicate effectively with a diverse range of stakeholders, including employees, customers, suppliers, service providers and business associates from different cultural and linguistic backgrounds.

Key Responsibilities

• Plan, organise and review the company's administrative and office management functions to ensure efficient business operations.
• Develop, implement and maintain administrative systems, office procedures and operational standards to support the company's sporting goods retail and online sales activities.
• Allocate office resources, personnel, equipment and facilities according to operational requirements.
• Assign responsibilities to administrative and office support staff, monitor their performance and ensure work is completed within established timeframes.
• Coordinate administrative support for online sales operations, including liaising with relevant personnel regarding customer enquiries, order administration, supplier communications and delivery arrangements.
• Manage and maintain business records, office accounts, invoices, correspondence and other administrative documentation.
• Coordinate communication between management, employees, suppliers, customers, logistics providers and other external stakeholders.
• Monitor office expenditure, maintain administrative budgets and assist management with operational reports and financial records.
• Coordinate recruitment administration, staff onboarding, training, performance reviews, leave arrangements and payroll-related administration.
• Monitor inventory-related administrative records and liaise with relevant personnel to support the coordination of stock availability and supply requirements.
• Ensure office equipment, facilities and supplies are maintained and that administrative resources are available to support daily operations.
• Establish and maintain effective communication processes with culturally and linguistically diverse stakeholders, including international suppliers and business contacts.
• Ensure the company's administrative and operational procedures comply with applicable workplace health and safety requirements, employment legislation and relevant government regulations.
• Identify administrative inefficiencies and recommend improvements to management to enhance productivity and operational effectiveness.

Selection Criteria

Essential Requirements:

• Minimum one year of relevant experience in office management, administration management or a similar supervisory administrative position.
• Diploma or higher qualifications in Business Administration, Business Management, Office Management or a related discipline, or equivalent relevant experience.
• Demonstrated ability to coordinate office operations, manage administrative systems and supervise personnel.
• Strong organisational, time-management and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to liaise professionally with diverse internal and external stakeholders.
• Ability to manage multiple responsibilities, establish priorities and work independently with minimal supervision.
• Competency in office administration software, business records management and general computer applications.
• Understanding of workplace health and safety requirements and relevant administrative compliance obligations.

Desirable Requirements:

• Experience in retail, sporting goods, wholesale distribution or e-commerce operations.
• Ability to communicate in a language other than English, particularly when dealing with culturally and linguistically diverse customers, suppliers and international business stakeholders.
• Experience coordinating supplier relationships, customer service administration and stock-related operational processes.

Remuneration

The successful applicant will receive an annual salary of $85,000 plus superannuation, commensurate with the responsibilities of the position, relevant experience and demonstrated capabilities.

How to Apply

Interested applicants who meet the above requirements are encouraged to submit their resume and a cover letter outlining their relevant experience and suitability for the position.