Cafe or Restaurant Manager

About the company

CopperPot Indian Restaurant, located in Menai, NSW, is committed to providing authentic Indian cuisine and exceptional customer service. We are seeking an experienced, motivated, and dedicated Cafe or Restaurant Manager to oversee the daily operations of our restaurant and ensure the delivery of high-quality food and service.

The successful candidate will possess strong leadership, organizational, and customer service skills, with the ability to manage restaurant operations efficiently and maintain a welcoming dining environment.

Key Responsibilities

• Planning menus in consultation with chefs to ensure a variety of quality food offerings that meet customer preferences and business requirements.
• Planning and organizing special functions, events, and dining services to ensure smooth operations and customer satisfaction.
• Arranging the purchasing and pricing of goods in accordance with budgetary requirements, ensuring cost-effective procurement and efficient resource utilization.
• Maintaining records of stock levels, inventory movements, and financial transactions to support effective business management.
• Ensuring dining facilities comply with relevant health regulations and are clean, functional, well-maintained, and of suitable appearance.
• Conferring with customers to assess their satisfaction with meals and service, addressing feedback and resolving complaints professionally.
• Selecting, training, supervising, and managing waiting and kitchen staff to maintain high standards of service and operational efficiency.
• Coordinating restaurant operations and ensuring staff perform their duties effectively to deliver a high-quality dining experience.
• Monitoring food quality, service standards, and restaurant performance to ensure compliance with business requirements.
• May take reservations, greet guests, and assist in taking orders during busy periods to ensure efficient customer service.

Skills and Qualifications

• Minimum of one year of relevant experience in restaurant or café management.
• Strong leadership and staff management skills.
• Excellent communication and customer service abilities.
• Sound knowledge of food safety, hygiene, and health regulations.
• Strong organizational, planning, and time management skills.
• Ability to manage purchasing, stock control, and financial records.
• Ability to work independently and manage restaurant operations effectively.
• Relevant qualifications in hospitality, business, or management will be highly regarded.
• Flexibility to work evenings, weekends, and public holidays as required.

What We Offer

• Competitive salary package commensurate with experience.
• Supportive and professional working environment.
• Opportunities for career development and professional growth.
• A collaborative and welcoming workplace culture.

Australian citizens and permanent residents are encouraged to apply.