Development Support Coordinator
- Coordinate documentation, building permits, contracts and compliance for residential development projects.
- Act as the main contact for developers, sales agents and customers, providing updates and resolving queries.
- Review sales paperwork, prepare projects for construction and support customer settlements.
Development Support Coordinator - Town Living
Metricon Homes, Australia’s largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.
‘TownLiving by Metricon’ is a leading provider of innovative, world-class home and lifestyle developments. This involves designing, building, marketing and innovative concepts in townhouse development.
Based in our new Notting Hill Office, you will develop and nurture long term relationships with Development Managers, Sales Agents and customers, representing TownLiving over a variety of projects.
Reporting to the Development Team Manager, your responsibilities will include: Being the first point of contact for the developer & sales agents for a portfolio of residential communities Application and preparation of Building Permits and other associated compliancesMaintaining the highest standard of customer service by monitoring progress of customer files and providing updates on the status of their homeRegistering and tracking all documentation and answering any questions & queries. Review Sales paperwork to ensure the customer requirements are clear and have no discrepancies before preparing the building contract Following up any outstanding documentation to prepare One Part ContractsProvide Developers and Sales Agents regular updates for projects in pre-construction & under constructionCreating & distributing the HIA Building Contract assisting with all questions & queries pertaining to the HIA Contract Revision & preparation of projects for the production team to work on and resolve any discrepancies before building permit applications; andFacilitating with the developer and construction team settlement day procedure and communication and conduct of settlements with the customer.
Metricon will offer you: Be supported by a Management Team that has a Culture Where You Matter!Ongoing learning and development opportunities to help build your skills and reach your potential - whether through nationally accredited courses, our highly engaging e-learning portal or other comprehensive training programsMetricon Homes – Australia largest Home Builder for the 11th Consecutive YearWe promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunitiesAttractive housing discounts on our award-winning homesYou Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your well being24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; andExclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform
The successful candidate will have: Proven experience in being a member of a successful, dynamic, multi-channel and results focused customer service team with a passion for customer service excellenceProven ability to trouble-shoot and effectively meet deadlines in order to meet established performance standards.Highly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders and customers.Intermediate Microsoft WORD, EXCEL & Sharepoint computer skillsHighly organised – ability to multi-task and deal with a variety of activitiesWorking knowledge of the building and construction processUnderstanding of the sales experience (Major Purchase); andExperience (preferred) in understanding residential construction contracts.
If you feel you have the necessary experience and drive to meet the challenges of this position, please apply with your Cover Letter and Resume today!
To find out more about this TownLiving by Metricon copy and paste this link into your browser window - https://www.metricon.com.au/townhomes/melbourne
This role requires a national police check to be undertaken by the successful applicant
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