Technical Sales Representative

Description:

Blue Sun Group is seeking a motivated and commercially focused Technical Sales Representative to join our team. The successful candidate will be responsible for promoting and selling the company’s products and solutions to existing and prospective customers while providing appropriate product and technical advice based on customers’ business and operational requirements.

This role involves developing and maintaining strong customer relationships, identifying sales opportunities, understanding customers’ technical and product requirements, recommending suitable products and solutions, preparing quotations and proposals, and providing ongoing sales and after-sales support.

Key Responsibilities:

• Identifying and developing new business opportunities and establishing relationships with prospective customers;
• Maintaining and developing relationships with existing customers to understand their ongoing business, product and technical requirements;
• Consulting with customers to identify their needs, applications and technical requirements and recommending suitable products and solutions;
• Providing customers with product information, technical specifications, product comparisons and advice regarding product suitability and applications;
• Preparing and delivering product presentations, demonstrations, sales proposals, quotations and other sales materials to customers;
• Responding to customer enquiries and providing accurate information regarding products, specifications, pricing, availability and delivery;
• Negotiating prices, sales terms and commercial arrangements with customers within the company’s approved parameters;
• Following up quotations, proposals and sales opportunities and progressing prospective customers through the sales process;
• Liaising with suppliers and internal teams regarding product specifications, availability, customer requirements, orders and delivery arrangements;
• Processing and coordinating customer orders and monitoring their progress to ensure customer requirements are met;
• Conducting customer meetings, site visits, product demonstrations and presentations as required;
• Providing ongoing customer service and after-sales support, including responding to product-related enquiries and assisting with the resolution of customer issues;
• Maintaining accurate records of customer interactions, quotations, sales activities, opportunities and follow-up actions;
• Monitoring customer demand, competitor activities, market developments and emerging sales opportunities and providing relevant feedback to management;
• Working towards agreed sales targets and contributing to the development and implementation of sales strategies; and
• Preparing sales reports and providing regular updates to management regarding customer activities, sales performance and business development opportunities.

Requirements – Skills & Competencies

·Relevant Bachelor degree qualifications in business, finance, marketing, engineering, technology or a related discipline;

·At least 1 year work experience as Technical Sales Representative;

·Previous experience in business development, account management or a similar customer-facing sales role;

·Ability to understand customers’ technical and commercial requirements and recommend appropriate products or solutions;

·Strong sales, negotiation and relationship-management skills;

·Excellent verbal and written communication skills, with the ability to explain product and technical information clearly to customers;

·Strong presentation and interpersonal skills;

·Ability to prepare quotations, proposals and other sales documentation;

·Good organisational and time-management skills, with the ability to manage multiple customers and sales opportunities;

·A proactive and results-oriented approach to sales and business development;

·Ability to work independently as well as collaboratively with internal teams; and

·Competency in Microsoft Office and relevant CRM or sales-management systems.