Counter Sales and Workshop Supervisor - Port Macquarie
- Deliver consistent, accurate, high-quality service to customers.
- Support daily operations of the Hose Service Centre.
- Conduct hose assembly, cylinder rebuilds, and assist customers at the counter and on the phone.
Essential
• Must be a trade qualified Fitter Machinist or Mechanic
• Real Hydraulic Experience - Cylinder Rebuilds, Pumps, Motors and Hose & Fittings
• Must have experience leading and small team in demanding environment and prioritising to meet deadlines.
• Excellent communication skills - verbal written and computer.
• Must be extremely organised and have exceptional attention to detail.
The Company
Pirtek, a proudly 100% privately owned Australian company with 46 years in the business, is an international success story specialising in mobile "on-site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth due to a philosophy based on service excellence, a proactive and planned business approach and creating a positive fulfilling work environment.
Pirtek Port Macquarie requires a motivated and enthusiastic person who takes pride in their work to join their team as a Counter Sales and Workshop Supervisor.
The Role
As a Counter Sales and Workshop Supervisor you will be expected to deliver consistent, accurate, high quality service to our customers. You will become a passionate and energetic team member with excellent skills in communication. The job will challenge you to provide solutions and build relationships with a varying range of customers.
General Tasks
• Support in daily operation of the Hose Service Centre
• Conduct hose assembly, cylinder rebuilds, pump/motor procedures, and general hydraulic/fitting works
• Assist to customers' needs at the counter and on the phone
You
To be considered for this position you will ideally have:
• Possession of a Trade Certificate as a Fitter Machinist or Mechanic is essential
• A strong understanding of customer service
• Good telephone manner
• Excellent verbal and written communication skills
• Ability to carry out instructions
• A knowledge of the hydraulic/industrial industry
• Ability to operate machinery, use tools and measuring devices
• Be computer literate and have good literacy and numeracy skills
• Well presented and groomed
• Strong work ethic and pride in workmanship
• Ability to prioritise to meet deadlines and problem solve
• Desire to be a team player
• Live within a reasonable distance to the business
• An understanding of WHS and Safe Work Practices
• Maintain neat and tidy dress and appearance in line with Pirtek Dress Code Policy
To Apply
We are interviewing straight away and will hire as soon as possible. Do not delay in sending your application as this is a key role in a successful, established business with future opportunities to grow within the organisation of Pirtek Port Macquarie. You may click on the 'Apply Now' button on this page or you may send your resume and cover letter directly to the Centre Manger of Pirtek Port Macquarie at: PortMacquarie@pirtek.com.au
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