Pallet Controller & Finance Officer
- Proactive and detail-oriented role in pallet control and finance administration.
- Collaborate with interstate teams and external partners to manage pallet processes.
- Support customer service and manage financial documentation and reporting.
About the Role
We’re seeking a proactive and detail-oriented full-time Pallet Controller & Finance Officer to join our Operations and Logistics team at our Penfield site. This pivotal role ensures the accurate and effective control of CHEP and LOSCAM hired pallets through close collaboration with interstate pallet control colleagues and external trading partners. With the full support of management, you’ll bring a process-driven approach, strong attention to detail and relevant experience to help maintain smooth, efficient and reliable operations.
Job Description
Reporting to the Operations Manager, the position includes the following responsibilities:
- Resolve customer and trading partner enquiries, including invoice corrections and rejected transactions, in a timely manner
- Complete internal pallet reports for State and National departments and investigate CHEP/LOSCAM account anomalies or transactional queries between SCT Logistics and other parties
- Communicate regularly with local and interstate teams regarding non-compliant consignments and transfer weekly CHEP/LOSCAM dunnage pallets to the respective receiving states.
- Process hard-copy and electronic freight delivery documentation, match customer invoices and pallet dockets with delivery paperwork, and enter data into SAP
- Perform financial and operational administration, including managing the Accounts Payable inbox, processing vendor payments and weekly goods receipts in line with P&L requirements and deadlines, assisting with data analysis, and ordering and monitoring office supplies
- Support the Customer Service team and manage the unattended reception area
Company Description
SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling.
Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive.
Why SCT?
At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully.
Along with a competitive remuneration package we also offer:
- Development and growth opportunities
- Employee Recognition and Rewards Programs
- Top up of government paid parental leave for the first six weeks
- Novated leasing and salary packaging
- 24/7 Access to our Employee Assistance Program
- Onsite car park
To learn more about these initiatives please visit our Careers Page
Essential Experience and Requirements:
The successful candidate must:
- Have demonstrated experience in pallet control, finance, logistics administration or a comparable operational support role; knowledge of CHEP and LOSCAM processes will be highly regarded
- Possess strong systems capability, including intermediate to advanced Microsoft Office skills—particularly in Excel and Outlook—with experience using SAP and 2IC pallet management software preferred
- Communicate clearly and professionally, with a proven ability to deliver high-quality service and resolve enquiries for internal and external customers
- Apply strong analytical, problem-solving and organisational skills, supported by a methodical approach, close attention to detail and the ability to manage competing priorities and deadlines
- Be a proactive, self-motivated and adaptable team member who can work effectively with minimal supervision, support colleagues and develop knowledge across the transport and logistics environment
Other important information
- We reserve the right to commence recruitment proceedings prior to the stated closing date.
- The successful candidate will have to undertake an Australian Federal Police check and Pre-Employment Medical which will be arranged and paid for by SCT.
- Recruitment companies, need not apply
SCT is an equal opportunity employer, and we recognise the value and importance of diversity. We encourage all potential applicants to apply including women and those from Aboriginal and Torres Strait Islander backgrounds.
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