Community Facilities Officer
- Provide customer service, reception and administrative support across community facilities.
- Coordinate bookings, facility inductions, inspections, maintenance, risk management and equipment transport.
- Support community activities, events and facility financial processes in a part-time, fixed-term role.
- Fixed term part-time role, up to January 2028
- Salary (Level 2 Officer): $79,603 to $86,410 per annum (FTE) plus superannuation - salary adjusted to hours worked
- Based at Hilton
- Car parking onsite
What you'll do
As the Community Facilities Officer you will provide professional and effective customer services and reception services, as well as support the administrative and operational needs of a diverse and multi-discipline range of community facilities. You will also contribute to the organisation and delivery of activities, services and special events for the community.
Duties also include:
- Ensuring the efficient and accurate completion of tasks related to housekeeping, maintenance, inspections, on-site risk management and transportation of equipment.
- Supporting Community Facilities financial responsibilities, including credit and return request processes, reconciliations, over-payments, and invoicing.
- Maintaining registers and plans for facility maintenance and equipment, and conduct and promptly act on facility maintenance inspections as necessary.
- Providing comprehensive facility inductions and site inspections, ensuring a tailored approach to each site and customer as needed.
- Processing and maintaining customer booking application forms.
This role is for 20 hours per week as rostered below:
Monday 8:00am to 3:00pm 6.5 hours Tuesday 8:00am to 3:30pm 7 hours Wednesday 8:00am to 3:00pm 6.5 hours
Who you are
If you are reliable, motivated and have experience in multi-use community facility operations, including using digital booking and venue management systems, you could be a great addition to the Council's Community Facilities team.
It is essential you have well-developed problem solving, conflict resolution and negotiation skills along with a strong focus and commitment to providing quality customer service.
You must also have the following essential qualification(s) and/or relevant experience:
- Relevant qualifications in Event Management / Community Facility Management or related field and/or demonstrated experience
- Certificate qualification in Vision and Audio systems or relevant experience
In accordance with the requirements of this role, a Class C drivers licence, National Police Clearance (obtained within the last six months) and current Working with Children's Check will also be required as part of the recruitment process.
City of West Torrens' proposition, 'Beyond the Paycheque'
We are committed to providing a positive and inclusive workplace for all employees, ensuring all are treated fairly and respectfully. We encourage and support a workplace that values individual differences, experiences and perspectives and aim to foster these to achieve organisation and individual benefit.
We are White Ribbon Accredited.
We promote diversity and flexible ways of working, including part-time.
Our teams are reflective of the communities in which we operate and we value the unique contribution each member makes. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.
We value staff well-being and professional development and offer a range of benefits and support that help balance work and life. In addition to salary, you are supported with.
- Freedom to direct contributions to any compliant superannuation fund.
- A holistic health and well-being program offering flu vaccinations, skin checks, health seminars and more.
- Free access up to 3 counselling sessions through our Employee Assistance Program.
- Journey accident insurance.
- Paid parental leave.
- Corporate uniform allowance.
- Study assistance.
- Learning and development opportunities.
- On-site car parking.
So, are you interested?
If you can picture yourself working within the Community Facilities team providing a valuable service to Council, click on the position description to find out more about this opportunity.
Enquiries to Angie D'Amato, Senior Community Facilities Officer via ad'amato@wtcc.sa.gov.au
How do you apply?
Respond to the questions below then submit a cover letter, resume, driver's licence and if available a copy of your national police clearance and working with children's check and qualification(s).
Closing Date: 9:00am Tuesday 24 November 2026.
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