Lead Receptionist
- Deliver and uphold a premium standard of corporate customer service for all staff and visitors
- Oversee day-to-day reception operations, ensuring seamless organization and efficiency
- Manage and support reception staff, including onboarding and induction of new team members
- Corporate career opportunity
- Full time role Monday - Friday, standard office hours!
- Showcase your premium expertise!
At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors key focus is to
ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience.
We are currently seeking a highly motivated and experienced Corporate Reception Lead to oversee our team at one of premium corporate clients, based in Sydney, CBD!
THE POSITION
- Deliver and uphold a premium standard of corporate customer service for all staff and visitors
- Oversee day-to-day reception operations, ensuring seamless organization and efficiency
- Manage and support reception staff, including onboarding and induction of new team members
- Handle administrative tasks, scheduling, and operational coordination
- Consistently exceed guest service expectations and maintain brand excellence
THE PERSON
- Minimum 2 years’ experience working in a similar lead/supervisor role
- A passion for exceptional service with at leading from the front
- Advanced Microsoft suite experience and strong administration background
- A hands-on leader who can jump in and show how it is done
- Impeccable grooming with a warm and engaging service style
THE BENEFITS
- Paid parental leave
- Multiple salary packaging options to make your dollar go further
- Easy access to 100+ retail discounts
- Opportunity to learn new skills and move to different internal roles
As this is a full-time role, Full time Australian Workings rights are mandatory.
Your hard work and dedication will be recognized and rewarded through a genuine opportunity for progression across our business.
We look forward to receiving your application!
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Skills
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