Fast Food Manager
- Oversee daily operations of the fast food store.
- Lead and train a team to deliver exceptional customer service.
- Manage inventory, budgets, and ensure compliance with safety regulations.
Position Title: Fast Food Manager
Employer: Chargrill Charlie’s Rose Bay
Location: Rose Bay, NSW
Salary Range: $80,000 – $90,000 per annum (plus superannuation)
Employment Type: Full-time, permanent
About the Role
Chargrill Charlie’s Rose Bay is seeking a highly motivated and experienced Fast Food Manager to oversee the daily operations of our fast-paced store. The successful candidate will lead a team of front and back-of-house staff to deliver exceptional customer service, ensure product quality, and maintain operational efficiency.
Key Responsibilities
- Hire, train, and supervise team members to maintain a high standard of performance.
- Plan and manage staff rosters and shift schedules to ensure optimal staffing levels.
- Conduct regular staff performance evaluations and provide ongoing coaching and feedback.
- Track daily sales, set budgets, and control operating costs with a focus on food waste reduction.
- Manage inventory, order supplies, and maintain accurate stock records.
- Ensure compliance with workplace health, cleanliness, and safety regulations.
- Monitor the preparation and presentation of food to maintain consistency and quality.
- Resolve customer complaints and queries promptly and professionally.
- Collaborate with senior management to develop and implement marketing strategies that drive sales growth, improve profitability, and enhance customer retention.
Skills and Experience Required
- Minimum of two (2) years’ experience in a fast food or quick service restaurant management role.
- Strong leadership and communication skills.
- Proven ability to manage budgets, control costs, and achieve financial targets.
- Excellent customer service and conflict resolution skills.
- Sound knowledge of food safety, hygiene, and workplace safety standards.
- Experience in staff training and performance management.
Qualifications
- Certificate IV or higher in Hospitality Management or a related field (or equivalent experience).
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