Claims Officer
- Manage end-to-end claims including recovery actions and liability determination.
- Build strong relationships with internal and external stakeholders while ensuring meticulous maintenance of electronic claim files.
- Deliver exceptional customer service and adhere to established procedures for optimal claim processing.
About The Firm
A top insurance company located in Sydney’s CBD.
This company achieved consistent profitable growth by offering innovative risk management solutions. Its customer-centric focus and financial stability make it a trusted choice for individuals and businesses seeking comprehensive coverage and reliable claims management.
About The Role:
- Manage end-to-end claims, including recovery actions and liability determination
- Building strong relationships with internal and external stakeholders.
- Ensuring meticulous maintenance of electronic claim files, timely application of claim settlements, and effective liaison with investigators and assessors.
- Delivering exceptional customer service, developing positive working relationships, and facilitating an open dialogue on policy interpretations and claim management.
- Adhering to established procedures and policies, processing claims promptly for optimal outcomes and contributing to a collaborative team environment.
- Embracing diverse challenges and opportunities for professional growth and impact within a dynamic and supportive organisation.
Skills & Experience:
- At least 2 years experience in claims insurance role
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of insurance policies, procedures, and regulatory requirements.
Benefits & Perks:
- Competitive salary package ($85,000 - $100,000 depending on experience)
- Quick Career progression to Senior Claims Officer
- Exposure to a wide network of professionals and potential clients, fostering valuable professional connections.
- Good level of flexibility - implemented a work-from-home policy whereby staff have the option of 3 days from home.
- Monthly external training plus regular office sessions & catch-ups
- Social environment and numerous staff events / Weekly lunch group exercise classes and social events.
How To Apply:
If you believe you are a strong candidate for this role, please submit your CV to ************************** or call ************
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