Customer Service New
- Process customer quotes, orders, invoices and documentation accurately while managing customer enquiries and resolving issues.
- Coordinate delivery updates and liaise with warehouse, purchasing, sales and planning teams to support daily operations.
- Bring customer service or administration experience, strong Microsoft Office and Excel skills, and excellent organisation and attention to detail.
- ASAP Start
- Up to $38 per hour
- Global Manufacturing Business
Customer Service Representative
Location: Dandenong South, VIC
Pay Rate: Up to $38 per hour
Hours: Monday to Friday, 9.00am - 5.00pm
An exciting opportunity for an experienced Customer Service professional to join a busy and established business in Dandenong South!
We are seeking a confident, customer focused Customer Service Representative who enjoys in the manufactuirng industry and supporting the day to day operations of the business.
This is a great opportunity for someone with strong administration skills, excellent communication and the ability to manage competing priorities.
The Role
Your responsibilities will include:
Processing customer quotes, orders and invoices accurately and within required timeframes.
Managing a high volume of customer enquiries via phone, email and face to face. Responding to customer queries and resolving issues efficiently. Keeping customers updated on delivery schedules and any delays. Liaising with internal departments including warehouse, purchasing, sales and planning teams. Maintaining accurate records, scanning and filing documentation. Assisting with non-conformance activities and credit management. Building and maintaining positive relationships with customers and internal stakeholders.
About You To be successful in this role, you will bring:
Previous experience in customer service and/or administration.
Strong communication and interpersonal skills.
Intermediate to advanced Microsoft Office skills, particularly Excel.
Excellent time management and organisational skills.
The ability to work in a busy environment and prioritise competing tasks.
A conscientious approach with strong attention to detail.
SAP experience will be highly regarded.
What s on Offer? Up to $38 per hour. Monday to Friday, 9am to 5pm. Consistent weekday working hours. Convenient Dandenong South location. Opportunity to join a global business.
Interested? If you have the customer service and administration experience we are looking for. Apply via the advertised link or email your Resume directly to Dee NW Professional at people@nwprofessional.com.au.
Consultant
Dee Bovingdon
General Manager - NW Professional
dbovingdon@nationalworkforce.com.au
Reference number: 189145
Profession:Administration and Office SupportAdministration and Office Support
Company: NW Professional Services- Professional
Date posted: 13th Nov, 2026
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