Project and Business Support Officer

Project & Business Support Officer | Eagle Farm

Your new company
One of Australia's largest local government organisations is seeking an experienced and highly organised Project & Business Support Officer to join their team based at the Regional Operations Centre, Eagle Farm. This role offers an exciting opportunity to support a range of business improvement, strategic, and organisational change initiatives while providing high-level administrative and project coordination support within a dynamic environment.
Your new role
As the Project & Business Support Officer, you will play a key role in supporting project delivery, business operations, and stakeholder engagement activities. Working closely with project teams and business leaders, you will coordinate meetings, maintain project documentation, track actions and milestones, and contribute to continuous improvement initiatives that support operational excellence.
Provide project coordination and administrative support across business improvement, organisational change, and strategic initiatives.
Coordinate meetings, workshops, committees, and stakeholder engagements, including agenda preparation, minute taking, and action tracking.
Prepare and maintain reports, presentations, correspondence, briefing materials, and governance documentation.
Monitor project actions, milestones, risks, and issues, ensuring timely follow-up and escalation where required.
Liaise with internal and external stakeholders to facilitate effective communication and collaboration.
Collect, analyse, and maintain project and business information to support reporting and decision-making.
Support business readiness, communication, and engagement activities associated with system implementations and process improvements.
Deliver high-quality business support, including diary management, event coordination, correspondence, and corporate administration.
Maintain records, document management systems, and business processes in line with governance requirements.
Contribute to research, continuous improvement initiatives, and small-scale projects.

What you'll need to succeed Demonstrated experience in project coordination, administration, business support, or a similar role within a complex organisation.
Strong organisational and time management skills with the ability to manage multiple priorities.
Excellent written and verbal communication skills, including preparing professional reports, presentations, and correspondence.
Proven ability to build effective relationships with a diverse range of stakeholders.
Exceptional attention to detail and commitment to quality outcomes.
Advanced proficiency across the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Strong problem-solving skills, initiative, and the ability to work independently.
A professional approach to handling confidential and sensitive information.
Experience supporting projects, business improvement initiatives, organisational change activities, governance processes, or system implementations will be highly regarded.
Have a Certificate in Business Administration, Executive Administration, or a related discipline.

What you'll get in return

Secure a 2-year contract with Brisbane City Council. Attractive hourly rate Varied role combining project coordination and business support responsibilities. Collaborative and supportive team environment. Convenient Eagle Farm location with standard business hours. Full-time schedule of 5 x 7.25-hour days (36.25 hours per week).

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to liz.gear@hays.com.au
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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